Question about BenQ DVDgem 6024DP External DVD Drive

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Operator instructions for BENQ DVDgem 602

I purchased this external DVD/CD player on Ebay and I can't find instructions or an accurate discription of the cables required to connect to my PC or TV. I am a novice at this type of thing and need HELP!

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  • BILL E. SOUTHERN SR. Mar 10, 2008

    I need the model number of the remote control for this BENQ DVDgem 602 dvdplayer

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1 Suggested Answer

SOURCE: external power broken

It's very difficult to find any information on the DVDgem. I know, because I have one also.Take the power supply to your nearest Radio shack and have them match the output specifications and the plug in adapter to fit your DVDgem. The replacement power supply may appear different, but the specifications are quite common. They may be able to assist in repairing the original unit.

Posted on Mar 05, 2008

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Benq DE350/De325 dvd player has a cd stuck and no matter what we have tried can not release it to open up and retrieve the stuck cd


I think I can help you. Before you do anything turn your computer all the way off. All you need is a small paper clip. Open the paper clip up so its a straight peice of wire. Now look at the face of your DVD Rom you should see a pin hole opening about the size that paper clip will fit in to. Push the paper clip in to that hole. Push firmly and your tray should pop open enough for you to pull it out the rest of the way.Now take out the stuck CD and start your computer back up the drawer should pull back in if it doesnt give it a slight shove and it will. After that you should be able to use your player again.

I hope this helps you out if it does please give me a YES on the page you recieved this response on. Thank you.

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According to your issue as you are not able to work with your cd rom and as you have not mention what operating system you are using if its windows then its known issue from Microsoft so try the following website it will help you up in case of windows computers

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External power broken


It's very difficult to find any information on the DVDgem. I know, because I have one also.Take the power supply to your nearest Radio shack and have them match the output specifications and the plug in adapter to fit your DVDgem. The replacement power supply may appear different, but the specifications are quite common. They may be able to assist in repairing the original unit.

Mar 03, 2008 | BenQ DVDgem 6024DP External DVD Drive

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