Question about Brother MFC 420CN All-In-One InkJet Printer
I own a brother mfc 420 cn, the problem I have is that I can print once then it goes offline never to print again. Once I redo the drivers by uninstalling then reinstalling I then can print once then it goes back offline again. Very frustrating, thinking of buying a new printer and shun brother all together. I'm using windows vista and the printer is networked, any insight would be most helpful, I also tried the firewall and ip address but nothing wrong there
My first solotution was to reinstall the printer as a new printer. But that is uncessary. The fix is as easy as changing the IP address the in Port.
The problem is the the IP address for your wirelss is not static. and when it changes, the printer does not recognize the new IP address. When this occurs. go the the printer folder ( in the control panel) and click on 'add new priter'. Then select 'add a network wirless printer . NO NEED TO INSTALL THE PRINTER...you just want to see the IP address.
Note the IP address.
GO to the printer, click on the right mouse and select 'properties'
Click on Port
You will see the current port already highlighted.
Click on ' configure port' and change the IP address under "printer name or IP address.
Posted on Mar 21, 2009
If your brother printer constantly, no matter what you do to change it, says it is offline you may want to check your firewall settings. I had this problem for almost 3 days and I couldn't figure it out. But then I thought wait, I believe that I may have accidentally blocked it under my firewall settings or whatever program is controlling my firewall (Mcafee, Norton, etc.). So I went to my firewall settings under Mcafee and as I supposed it was blocked. Under program permissions in my Mcafee program I noticed that the Spooler SubSystem App was set to Block. So I unblocked it and set it to Outgoing only and as I predicted it fix my problem. If you are having the same problem check your fire wall settings and make sure the latter program is allowed through your firewall.
Posted on Mar 20, 2011
Change the IP address on the Brother computer itself. Find out what IP address Windows is trying to use and input THAT address into Brother. You can actually change it. It worked for me!
Posted on Jun 27, 2010
I have a Brother MFC-495CW which said offline. I reinstalled it and it would print a test page and then show offline. My solution which is working was to add a port and enter the IP address of the printer (found by following the menu/network information on the printer.) I went to printers and faxes in the control panel, double clicked the icon for the printer, double clicked on the printer, clicked printer, clicked properties, clicked ports, clicked add port, clicked TCP/IP, got the port wizard, entered the IP address and named the port (Brother Printer), and finished the wizard. Now it works. I'm not a geek, I just poke around the computer and tried this and voila.
Posted on Aug 11, 2012
The MFC420CN came out before the release of Vista. You could try the Brother website to see if there are specific drivers for Vista.
Posted on Mar 03, 2008
Had a similar problem. Had purchased the printer, printed about 20 pages without any problem. Made a couple of copies and then it would not print any longer. It showed the printer offline. Couldn't restart pages or anything. Tried everything I could think of. Then I tried the troubleshooter that came with the printer. It sent me to the Network menu that shows every computer and printer on the network. I found the Brother Printer, right clicked on it, selected the Install option and it installed another printer on my laptop computer. I then selected that one instead of the existing one installed and it started printing.
Posted on Feb 01, 2009
Had the same problem with my mother's MFC and after 4 hours of troubleshooting I fixed it.
My mother's printer was networked through the router. Here was the solution.
1. Go to printers and faxes.
2. Right click and go to properties.
3. Go to ports (for some reason its shows Brother PC-Fax v2)
4. Add new port.
5. Enter the IP address (check the printer menu to find the IP Address ie. 192.168.002.002. To be safe enter 002 instead of 2.)
6. Restart the computer.
Wait a minute or 2 after restart and the printer should now be online.
Hope this helps you guys.
Posted on Mar 04, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 10, 2009 | Brother MFC 490cw Color Inkjet...
May 13, 2009 | Brother MFC 420CN All-In-One InkJet...
Mar 13, 2009 | Brother MFC 420CN All-In-One InkJet...
Mar 22, 2008 | Brother MultiFunction Center MFC-440CN...
Feb 13, 2008 | Brother MFC 420CN All-In-One InkJet...
Oct 12, 2007 | Brother MFC-8860DN Printer
9,036 people viewed this question
Usually answered in minutes!