So you can see the desktop but its dark, it sounds like the backlight has failed. it will need to be service this is something you don't want to do yourself..
Hi
Thank you for your query
The problem you are experiencing is a fairly common problem with laptops, it would seem that if plugging the charger back in doesnt make any difference then the screen inverter will need to be replaced
Please plug in the charger to see if this makes any difference and if not you will need to book the toughbook in for replacement of the inverter
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Have
you checked under the device manager in to make sure that all
your peripherals are recognized or enabled in the bios
A: Activate Touchscreen in Bios
B: Reinstall all drivers
C: ensure OS is recognizing the peripherals.
Good Luck
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