Question about GE JVM1650 1000 Watts Microwave Oven

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Having to constantly reset clock, and after doing so micro shuts off

Hello - We are so frustrated. Micro is only 2 yrs. old. The digital message line keeps telling us to reset the clock for no reason. When the time is reset and we set the cooking time the micro will begin to work but shuts off only after 10 sec or so. Then the "reset the clock" message comes up again. Please help! Thanks.

The Hopkins

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  • elsiegirl Mar 02, 2008

    Thank you for your prompt response. We did not purchase an extended warranty because we had faith in GE products, and have decided instead of paying out the yazoo for a repair person, we shall buy a new micro from SEARS.



    Glad you're on the internet for help.



    The Hopkins

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  • 8,858 Answers

Sadly, we hear of this over and over.

This is usually due to a defective or loose magnetron causing electrical interference and disruption in the control circuit board.

If your magnetron was recently replaced, it may have loose mounting nuts or bolts or the wire mesh RF gasket was not installed or got pinched.

It may also need a new high-voltage diode and stirrer, and the cavity may be affected.

GE had a campaign (but not a recall, mind you!) covering several models.

Details are in their bulletin at http://207.234.249.73/mwd/ge_mw_mag_kit_bulletin.pdf

Even if your model is not on the list, the same problem can occur, requiring a kit. I just think the difference is that GE has stopped paying for the repairs.

The parts kit (that GE used to pay for) is part # WB27X10489 and is shown here: http://207.234.249.73/mwd/wb27x10489_ge_mag_stir_kit.jpg

If you or a friend decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

There should also be a very helpful "mini-manual" hidden inside the unit behind the control panel. It's very helpful when troubleshooting.

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Mar 02, 2008

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