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When connected to your computer, go to your My Computer folder, and right click on your Mp3 player. You should see "Format Device". This wipes the entire thing. All music will be gone, but it might reset it.
I would recommend that you format the device and then load everything back again..you can use your computer to format it..
Let me know if that doesnt work for you..
Please rate accordingly
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
When you delete files on the sandisk it just moves them to an invisable folder labeled .trash inorder to free up some space you need to delete the files inside this invisable folder. if you are using windows then plug in the device and open it. go into you folder options and make sure it has show hidden files selected. If you are using a linux os then go into your view menu and select show hidden files. this should make the .trash folder appear. hope this helps.
I have just bought a Sandisk Sansa M250, we loaded som music on it and it lasted 2 hours, then it the message came "Not enough space for music DB please free 8 MB". I couldnt even go in to the menu. I contakted Sandisk.com and 24 hours after they came up with an answer.
If it's currently frozen, hold down the power button for 20 seconds in order to soft reset it.
Let's try to format the player (THIS WILL ERASE ALL FILES FROM THE PLAYER). Plug it into your computer, then open My Computer, right-click the drive associated with the player, and choose Format. It may give you a choice of file system, if so, choose FAT (it may only let you choose FAT32, which is fine). Now click on Start and it should format the player.
If not already done, please also update the firmware from this link:
The 20 seconds on the power button didnt work, but the formation did.
Hope this helps.
Please bear with my english