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This model has suction as soon as you turn on the machine. make sure the lower tank lid is on properly and the tank is latched in place. check the hose attachment door if that may be open. There is a float in the tank that will stop suction whenit is time to change the water, make sure the tank is empty.
The brushes are all connected to a single shaft. This square shaft is connected to 2 sets of gears and then another shaft which is turned by an impeller (suction from the vaccum pump is used to turn the impell and thus the brushes). There are 2 bearings that the impeller shaft turns on. It's likely these are rusted up and just need a bit of WD 40. Took me 30 min to take apart, lube, and put back together. Remember, its plastic. If things won't come apart, look for another screw. Mine was a brand new unit and the top bearing was rusted.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=761645 Generic problem for all Vacuums We purchased a Hoover Steam/Vac Posted by hjopmi on Jul 09, 2008 We purchased a Hoover Steam/Vac (F5915-900) cleaner. We assumed it be a combination STEAM and Vacuum machine. Where is the Steam? I will await your reply. Thank You. Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. I have a similar Hoover “SteamVac” and the vacuum does not create steam as you stated, but you do have to use the hottest water with cleaning solution and the Hoover will clean your carpet by spraying down the solution, the scrubbing brushes will loosen the dirt and the vacuum will pickup the excess water until the holding tank is full and then you have to empty it, and then start again. The word “Steam Vac” is something that the Hoover factory labeled but so far I have not seen anything that actual produces “Steam” while cleaning. Feel free to contact the Hoover factory with your complaint @ the information listed below. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.com Telephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Thanks, Don the Vac Man Go Ahead. Use Us.
Make sure that that the lid for the dirty water tank is locked on to the bucket, the other is make sure that the filter on the inside of the lid is not all the way up, needs to be a gap 1/4 inch or so.