Question about Kenmore 62622 Microwave Oven

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Kenmore elite microwave oven displays "Locked" and will not respond

Somehow my kenmore elite microwave oven became "Locked." This is displayed above the time, which seems to still be keeping time. However, nothing else works, except the door will open.

The light below the oven is on, but can't be turned off. None of the buttons respond to being pushed.

Can anyone help?

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  • penn59 Mar 03, 2008

    We have had two Kenmore microwaves in the last month, because both of them operate as you describe. The first one worked for 4 months then started having the locked problem. The new one worked for 2 days before developing this same issue.
    we went to Kenmore because the Panasonic microwave we'd been buying (2) up and died after 18 months.

  • Anonymous Mar 27, 2008

    same problem



    anyone know the cost for a new keypad?



    model 721.62622200



    thanks

    tom

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My Kenmore Elite microwave (don't have the model number in front of me) also mysteriously locked its own keypad (we were sitting in an adjacent room, heard a strange beep, and got up to find the LED reading "Locked."). I pressed and held down the Stop/Clear button for ~10 seconds and it returned to normal.

Posted on Dec 17, 2008

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The first thing to try is a "hard reset". Unplug it from the power line for a few minutes, plug it back in, set the clock, then try again.

If that doesn't work, please reply back with your exact model number.

A full Sears/Kenmore model number usually has 3 digits, a dot, then 8 more digits, such as ###.########

You may have a bad keypad due to moisture from steam or spray.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Mar 07, 2008

  • Maryann123 Aug 10, 2011

    great site. Im not sure if I have fixed the problem but It gives me somewhere to start! thank you

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You can also check on http://bakingreview.com I'm sure you will find the solutions! Top Brand Microwave Ovens Reviews BakingReview com

Posted on Jun 29, 2016

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