Question about Fellowes 3011001 Shredder

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Shredder Motor goes in reverse, but will not run or shred, or go forward

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  • Anonymous Jan 14, 2009

    my motor dont work

  • Anonymous Mar 12, 2009

    I have the same problem and the DS-1 Fellowes shredder has an inferior design where the paper feed sensor became damaged after the first jam and stopped working after the second.
    I suspect their business model is to get you to buy another after it's just out of warranty.

  • Ralphh Apr 23, 2009

    I have the same problem. The shredder will run in reverse. But when I put the switch into the run/standby position, the green light no longer comes on and the machine will not run. Fellows tech support said it was the circuit board, and they do not sell or carry spare parts. This piece of trash is going to the land fill and I will not replace it with another Fellows shreadder.

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The first thing you want to check is the mechanical paper feed sensor. It is located in the center of the paper throat. A switch that gets pushed back when paper is inserted. Sometimes paper gets stuck behind it and you can jiggle the switch to work it loose. If that does not work try moving the basket around a little, this unit has a magnetic safety interlock switch located under center of basket. If niether of these help you please contact us at Fellowes Customer Service 800-945-4545.

Posted on Mar 02, 2008

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1 Answer

My shredder won't shred


If the motor will not run, then probably there's paper clogged in the shredder. Turn over the shredder, after unplugging the power cord, and remove the papers.

If the motor will run but not shredding any paper, then the drive gear has broken teeth. This is not usually worth fixing.
Hope this helps.

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My shredder says it will shred cd's and dvd's but when I tried, a cd went in 1/2 way and now is stuck. Motor runs but nothing happens in forward or reverse


You can turn the shredder over (after unplugging the power cord) and see if you can pull the pieces out from under side.

Sometimes the motor gear teeth break off, and the motor just spins but wont go forward or reverse.
Hope this helps.

Feb 25, 2015 | Shredder Office Shredders

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My Black & Decker Shredder #BD-61 all of a sudden does not work. I used it tonight, but the next time I tried it does not work. The lights come on in both positions, but


On some shredders when both the forward and reverse LEDs are on it can indicate either a jam or a full receiver bag/ container (the area that the shredded paper is fed into).
Try the following steps:
  1. ) unplug the power
  2. ) open up the shredder (see 1 on diagram)
  3. ) empty out all the shredded paper (see 2 on diagram)
  4. ) check that the shredding jaws (both the entrance and exit) are clear of any shredded material (see 3 on diagram)
  5. ) put everything back together
  6. ) plug power cord back in
  7. ) force the shredder into reverse (see 4 on diagram)
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Hopefully you should hear your shredder motor running. If it is switch it to automatic and try shredding again

Jan 24, 2015 | Shredder Office Shredders

1 Answer

Only goes in reverse


Lube might not be necessary. Unplug the shredder from the outlet. Lift it off the shredded paper bin and turn it over. It is very possible that you have a jam. If this is the case, remove as much paper as you can making sure that you don't use anything that could do damage to the cutter'shredder blades. Once you have removed as much paper as possible, place the shredder back on the bin making sure that it is aligned properly. One way of making sure is to check for any space between the shredder and bin. If you do have space make sure that you replaced the shredder correctly on the bin; you may have to turn it around 180 degrees. When you get the shredder properly aligned, use the switch (DO NOT USE PAPER AT THIS TIME) to switch the shredder from Forward (shredding) to Reverse. You may have to do this a couple of times so be patient. At this point the shredder should be working in both directions. If so, move the switch to Auto or the center position and try a SINGLE sheet of paper. If it shreds that piece of paper, then you have fixed it. Be sure not to insert more paper than the shredder is rated for. Also, unless it specifically states that it can handle staples, credit cards, etc. do NOT let any of these items run through your shredder.
If none of the above works, buy a new one - :)

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1 Answer

Shredder won't shred. can't hear motor in the forward setting only in reverse


Silverfox007:

There is a paper sensor at the throat of the machine that turns the machine on when it is activated by the paper when the paper is inserted. Something has happened to that sensor. Unplug the machine and remove the shredder head from the basket. Use a screwdriver to remove the screws at the bottom of the shredder head and open the shredder head. Look where the paper is fed into the machine and you will see the sensor. It may be unplugged/wire broken/sensor flag broken off... You'll know what to do when you identify the problem.

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1 Answer

Our shredder motor is working but it will not go forward to shred. It will reverse. I've unjammed every visible paper jam but still nothing. HELP!


If it wont run forward but does run in reverse you may have lost the PCB inside.... contact Royal at 1-800-524-0799 for parts assistance and pricing.

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1 Answer

My shredder overload light comes on immediately with only one sheet of paper inserted and it won't go.


Try running the machine in reverse and putting some shredder oil onto the cutting blades to loosen things up. Then try running the machine in the forward direction but hold the paper in the eyes but dont let it go into the shredding blades...see if it runs forward.!
If it will do this then slowly try paper 1 sheet at a time..but put some shredder oil onto the sheets of paper you are shredding.
If the overload light still comes on without even letting you shred 1 sheet of paper then you likely have another problem...maybe the motor or pcb..you can contact Royal at 1-800-524-0799 for parts assistance.

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2 Answers

Shredder motor will run in reverse, but not


Sounds like a bad or dirty switch you can try to clean it with alcohol ( the switch that gets activated by the paper)
-Carl

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Durabrand shredder model wm6x runs in reverse but not forward


Try cleaning the sensors with a cotton swab and alcohol.

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1 Answer

The shredder will run in reverse but will not run foreward.


Inside the shredder there is a motor which is wired to run both forward and backward, the way it does this is to transfer the power from the switch to a couple of wires on the motor
The forward running motor will be linked to the auto start button which will tell it to work with the paper sensor.
When you select the Forward function the Auto Start is taken out of circuit and the Forward switch should supply the motor

After all of that I would say that the switch is open circuit on the Forward contact and needs replacing

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