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You have to identify first what kind of interface your CD-ROM uses. This can either be IDE or SATA.
Note that for IDE interface, there is a master/slave/cs settings for the device. If you are using one cable to connect the hard disk and the CDROM,make sure that the settings for the hard disk is set to master and CDROM to slave. If the IDE cable you are using has a twist on it, then both device should be set to CS (Cable select)
For SATA, this is just point to point. Please check below link for more details.
Make sure the data cable is fully connected to the motherboard and the CD-Rom drive. If this is an IDE drive, make sure the jumper choice matches the position on the cable (the 40 pin wide ribbon cable that supports two drives). It also needs to be correctly oriented in the unit - the red stripe on the edge marks the side that goes to pin 1. Only use slave if there are two drives connected to the cable and the CD-rom is on the slave connection. (Note the connectors are black (motherboard), blue (master) and grey (slave) on a standard IDE ribbon. Newer IDE drives have a Cable Select option that you can leave the jumper set to and avoid issues of getting the connections wrong.) If it uses a SATA cable, the jumper should stay as Master (IIRC). If available, try a different connection on the motherboard for the data cable. (Some modern motherboards only have one IDE connector.) If you have any sort of IDE to SATA converter in use, try a direct connection in case the converter is damaged. SATA cables sometimes are designed to latch into connector on the drive so make sure it is fully seated.
Replace the cable if it still isn't connecting. Then check the status of the drivers. In Windows, use the Control Panel and go to the Device Manager. Look to see if the unit is listed with a red X or yellow exclamation point in a triangle. Try to update the driver.
If the above suggestions do not help, you should consider a new optical drive.
I hope this helps.
Cindy Wells (I have frequently seen a non-responsive drive due to a loose data cable.)
On the back of the drive, there is a group of 8 pins grouped in 4 pairs next to the power connector. 3 of these will be marked MA (master or master with slave), SL (slave), and CS (cable select).
The Teac may have the jumper selection printed on the label on the drive.
There is a little jumper block on the rear of a DVD. by IDE connector. on the case above there will be a Table marked . Master: Slave: CS.
Now, you must set the jumper as to your drive's position. IE: Master or Slave, Master is on the plug at the END of the ribbon, the Slave is on the "Other" one. Accordingly the Master has the Master Jumper ON, the Slave the Slave Jumper ON. CS is Cable Select. It isn't all that used.
If this is a IDE drive...You may have the data cable connected the wrong way around.
Do you only have one hard drive installed..?
If you have and you are connecting this drive on the same data cable as your hard drive, you need to set the hard drive to "slave present" or "Master" and the dvd drive to "slave"
If this is a SATA drive, you do not need to do this and you may have a faulty drive..
On the rear panel of the drives (where the cables plug in) is a jumper pin. Now either marked on the case or even on the drive label are the meaning of these pins. There are usually four sets of two pins laid out vertically. You need to put the little black jumper onto the pins marked "slave" on the dvd drive and "slave present" or "Master" on the hard drive if they are both on the same data cable. you can also set both drives to "cable select" but you then have to use the correct connector on the data cable for each drive. try the slave and master settings first, if you have no luck, message me again..
Is the CD-ROM drive on a separate cable on the second IDE controller on the desktop motherboard? Then the jumper setting can be set to Master or Slave if no other drive is connector to this cable.
If the CD-ROM is also on the first IDE controller and IDE cable as the hard drive then the jumper setting on the CD-ROM must be set to SLAVE because the hard drive would be jumpered as MASTER.
Check the BIOS setting to see if the CD-ROM drive is detected.
If the CD-ROM still does not work after you checked and configured the CD-ROM drive, then is is faulty and needs to be replaced.
That depends upon the IDE cable you are attaching the CD ROM to.
There are two IDE cables attached to the motherboard, on IDE 1 connector/cable will be your boot hard drive (C drive) and this will be jumpered to Master and you can attach the CD ROM drive to this cable and set the jumper on the CD drive as Slave.
On IDE 2 connector/cable if there are no drives attached to this cable then the CD ROM drive can be jumpered as Master or Slave..
If there is another drive on the same IDE 2 cable then look at the jumper on that drive, if it is jumpered to Master then the CD drive needs to be jumpered to Slave. If the existing drive is jumpered as Slave then the CD drive needs to be jumpered as Master.
Both drives on the same IDE cable cannot be jumpered with the same setting.
Is this in a desktop or laptop? I will assume it is in a desktop
This could be caused by the jumper setting on the CD ROM is the same as another drive in the PC.
It could also be a loose or damaged IDE cable / power cable to the CD ROM.
Open the case of the PC and verify the IDE and power cable are securely in the back of the drive and the IDE cable is securely in the motherboard port.
If there is a 2nd device connected to the same IDE cable, verify one is set to MASTER and the other is set to SLAVE. Cable Select (CS) setting can fail - placing both devices as MASTER/SLAVE will eliminate a failed CS logic.
If this is in a laptop, turn the comptuer off and remove the battery and AC power. Remove the CD ROM (if the unit can be swapped) and re-insert the drive back in the laptop. Reboot the laptop with the drive in the laptop and test.
When you install a cd drive it is very simple. Make sure the plug is unplugged out of wall outlet. Then push power button for any remaining power left in pc. Then open up pc connect wires to drive and screw drive in place.5 minute job. Good luck.