Question about HP Pavillion ZV6000 Athlon 64 3500+ 15.4in WideScreen w/ 512MB/80GB/DVDRW/Flash Slot (PCLHCA6435512WWD) PC Notebook
My mom and I each bought an HP zv6000 configure-your-own laptop a bit over two years ago. The only difference between them is that her processor is a bit faster (hers is the 3500+ and mine is the 3200+; I can give all the deets but I don't think you'll need them).
Nearly a month ago, Mom unplugged her laptop to move it and it immediately died (as though there were no battery installed at all). She tried removing and reinserting the battery, switching to a new outlet, and, finally, using my power cord instead of hers. Nothing worked. She then ordered a new battery (it is HP-branded and new, though she bought it on eBay).
While we were waiting for it to arrive, I suddenly began having the same problem with my computer, nearly three weeks later! I had never had a problem with it before, though the battery life has diminished drastically in the past few months. We figured it was just time for a new battery for me, too, but I waited until hers came to decide whether to order it from the same seller.
When the battery arrived, she installed it--but the battery information screen showed a battery icon with a red X through it, and a battery life of "0." She left it to charge overnight, but it did not charge. We then put the battery into my laptop. It showed the same thing, but added "charging" next to the battery, for a short time. Then that disappeared and the battery did not charge. Unplugging the laptops with the new battery installed yields the same result as before--the computer turns off immediately. Both old batteries and the new battery make the "charging" light on both laptops come on briefly when first installed, but then they go off and no charging occurs.
I would think was a problem with her laptop no longer recognizing the presence of a battery and therefore neither charging it nor using it for power, but that mine began doing the same thing after hers did. Is this just coincidence? What do we do now?
I'd appreciate any help you can give. Sorry for the length of this!
I am having the same problem when the power cord is plugged directly to the computer - power light flashes - once battery is dead so is the computer. I have a docking station that plugs into the big port on the right side - that still works and does charge the battery. The thing that sucks is once the battery dies - I am back to the docking station. At least you could use the computer as a "Desktop" before shelling out a grand for another laptop! You can pick up a docking station pretty cheap.
Posted on Jun 19, 2008
Try this...can you run them without batteries, just on power from the power pack? that will tell us if those are the culprits?
and in meantime, check your warranty status for FREE here
Posted on Mar 11, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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