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Up to my experience in my Panasonic vacuum cleaner, if the beater bar is not working this could be because the 'Carpet/Floor' selector switch is in the 'OFF' or 'FLOOR' position. In both of these positions the beater bar will not rotate. Move the selector switch to the 'CARPET' position. When in this position the beater bar will rotate once the foot pedal is pressed.
If the selector switch is in the 'CARPET' position and the beater bar is still not rotating it could be that there is something entangled in the beater bar, or the belt is worn or broken.
To check this first unplug the vacuum cleaner
Inspect the beater bar and belts to ensure that there is nothing entangled in the beater bar and that the belts are intact and are not excessively worn. If the belts are excessively worn they may slip resulting in the beater bar not rotating.
The vacuum cleaners often have an overload protection system inside the nozzle, which stops the nozzle motor when the beater bar jams to prevent belt breakage. After clearing any lint build up or jamming you may need to reset the overload protection, by pressing the reset button on the top of the floor nozzle.
Shane: Unplug the machine and lay it on it's back with the handle release in the release position (the vacuum head should be laying flat also). Remove the foot plate from the vacuum head. Manually turn the brush roll (called a beater bar). The beater bar should turn fairly easily and the belt should turn the motor armature shaft (now would be a good time to check the inside surface of the belt for grooves or damaged spots which would cause the armature shaft to slip on the belt). If the beater bar has too much resistance to your turning it, I would suspect that the bearings at each end of the beater bar are fouled with hair, carpet fibers and string. Remove the beater bar from the machine and manually spin the motor armature shaft (where the belt contacts the motor) to see that the motor armature shaft spins freely. Remove the bearings from the end of the beater bar (they won't come off easily so you may have to use a prying tool such as a screwdriver). Try to spin the bearings. If they are fouled, dribble some rubbing alcohol into the bearing (I use a spray bottle... it's much neater) and turn the bearings while keeping them soaked with alcohol until they spin freely without ratcheting. Drop some 30 weight engine oil into the bearings until they are saturated, then clean the outsides of the bearings with a clean rag (no alcohol) until the outsides of the bearings are completely dry and no oil drips out of them (don't want the oil to attract dirt). You'll probably need to replace the belt. Reassemble the machine and it should work for you.
+>> Unplug the mains lead from electrical socket <<+
• Turn cleaner over in flat position.
• Release lower plate by rotating the 3 lower plate latches to the UNLOCK position.
• Remove lower plate and remove any dirt that may exist in belt area.
• Remove beater bar by gripping the belt side of the beater bar and carefully lifting it out.
• Remove worn or broken belt.
• Clean beater bar and the end caps.
• Loop new belt around motor shaft and beater bar belt groove.
• Reinstall the beater bar by inserting the end cap of the beater bar to the slots at both ends of th beater bar.
• After reinstalling the beater bar, turn it by hand to make sure that belt is not twisted or pinched and that all rotating parts turn freely.
• Reinstall lower plate by hooking front end of lower plate into slots on front of nozzle.
• Press lower plate onto nozzle and secure by rotating the 3 lower plate latches to the LOCK position.
I'm sorry to hear that you're having difficulties with your DC17's brushbar. If it appears to have jammed completely, it's probably best if you get in touch with us directly so we can help - please call free on 1866MYDYSON, or email askdysonUS@dyson.com. We'll look forward to hearing from you.
remove the bottom of the machine, and if your lucky re attach the belt, if not replace it , you need to remove the beater bar to do this, so prior to taking it out, look at the ends so you know where they are and the positioning before you remove it for easy reattachment
Hello, W/D here. Since the brush will not spin, but the motor works, either the belt has come off of the motor shaft, the belt is worn past it's useful life, or the beater bar has seized. 1. Turn off the power (unplug). 2. Remove the bottom plate. With the plate off, use your finger to test the tension of the belt. It should be tight, and roll when you roll the beater bar by hand. 3. Remove the beater bar and belt. Inspect the beater bar, particularly by the bearings. Remove any twine, hair, etc. 4. Inspect the belt for abnormal wear. If there is any significant wear in the belt, replace it. 5. Reassembly is in the reverse order. Place the belt on the beater bar. While holding the beater bar close to it's position, place the belt on the motor shaft. Rotate the beater bar bearings to their proper position and install the beater bar. Replace the cover plate.
If you haven't already, remove the beater bar. This is accomplished by unplugging the vacuum and turning it beater bar up. Remove the clips or screws that hold the plate on the beater bar and set aside. The beater bar sits in sockets, so carefully remove the bar, noting the correct position of the sockets. This will make reassembly much easier. Slip the beater bar out of the drive belt. Now, inspect the suction cavity that the beater bar would discharge into. Usually, things clog up here as there is a flex hose that catches things, creating a pluggage.
Hope this helps, --W/D--
All beater and rotating brush bars are fairly easy to get to with a couple of screw on the bottom of your wan. They are driven by a belt and these belts come off, break, or the bar itself is stuck with rug material. Unplug your vacumn and get our screwdriver. It;s easy to figure out once inside the wan.