Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum
Ensure drive selector knob is not stuck on park or stop when you lower handle to vacuum if it is pull handle back & turn knob by hand to drive position.
If you have done all this & still have no brush rotation then one of the clutch belts have snapped.
The clutch has 2 belts one you can see going around the brush & the other you cant see which goes clutch to motor.
To replace remove clutch unit then replace both belts is not easy to explain so go to this site http://dysonmanuals.llc.nu/
It has dyson service manuals covering lots of repairs you can do at home.
Posted on Mar 02, 2008
SOURCE: belt not turning
It could well be the dog hair. You'll need to remove the roller brush and completely clean it off with the hair which sounds like it has wrapped itself around the brush and the brush end washers. Check that the entire roller brush is completely clear and if any dirt is found at the sides, remove it.
Posted on Apr 19, 2008
Hi its Darran at Dyson.
Please contact our Helpline on 1866MYDYSON as it sounds as though we may need to arrange for the machine to be repaired. One of our advisors will be able to run through some checks over the phone with you so please ensure you have your machine with you when calling.
We look forward to hearing from you.
Dyson Customer Service
Posted on Apr 19, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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