Any advice about addressing this? Our freezer has no problems, but the fridge side is staying too warm, even at the coldest setting. Where's a good place to start? I'd love to tackle it myself, but some direction would be great.
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Try clearing all vents - inside (make sure vents not covered - in fridge and freezer) and outside (gently vacuum - the coil areas in the back and bottom of fridge)
May be overworking itself to stay cold
Fridge gets cold air from freezer to cool it. Your freezer is fine but not enough cold air is getting into fridge compartment. U have some dampers or louvers that direct air flow to fridge and if they are not set properly cooling will not be adequate. Check those out.
is the fan on in the freezer?? if not then you need a new evap fan..also check to see if there is frost build up on the back panel in the freezer section if so then you have a defrost issue could be a bad heater..to bandaid the problem..defrost the freezer back panel so air can flow into fridge side, but you will need to address the problem within a week or it will build up again
When plugging it back in, check to see if you can feel air circulation (from vents in the top-rear) on the refrigeration side.
Check again after the fridge starts to warm.
There is a fan which is supposed to distribute the cooled air from the freezer to the fridge; this may be failing after the fan has warmed from operation.
The bearings in these is primitive and can get sticky impeding the fan's rotation.
Replacement of that fan is not covered by the (longer) compressor warranty.
In fridge freezer where the fridge is under the freezer, the cold air falls down a channel from the freezer. I had a similar problem and it was a failed defrost thermostat. The evaporator in the back of the freezer was a solid lump of ice and wasn't allowing any cold air to drop into the fridge. The defrost thermostat was changed and then 30 minutes with a heat gun melted the ice. It was worked fine ever since. On a side by side fridge, there is a bypass from the freezer to the fridge. Either way, you need an engineer. You are not the only one to see this problem with that model. I see two in Google.
See if cold air is coming out of the air diffuser top-back freezer side of fridge. A common problem is a bad air diffuser assembly. Sometimes it may freeze closed and break when it tries to cycle. The freezer usually works fine.
you could find ice behind the back panel - worth a check. however the problem is probably ice in the return vent from fridge to freezer and the only way to cure is to switch off and leave for a day with doors open. if im right and you try this, if it re-occurs you may have a problem with the defrost system