Question about Canon CanoScan FB630U Flatbed Scanner

2 Answers

Canon FB630u problem

I have used a Canon FB630u scanner with my laptop for 2 years. Now I get an error code saying... I have a code 19 registry error. I have uninstalled, reinstalled several times, used the fancy uninstaller from Canon, tried to fix/repair my registry, etc., etc. I have 3 registry cleaners, still no luck!!!

Can you help with how to get my registry fixed/cleaned... whatever?

I really appreciate it very much!

Ed Kaeser
Franklin, TN exactly the same issues, tried most of the same stuff and more besides, no luck. Mine is a LiDE70, and the laptop is an HP nc4200 compaq. Scanner is fine on my desktop too! Maybe some law of physics that says canon scanners only work for a year or so on a laptop?

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  • Adriannicol Mar 02, 2008

    I just found a fix from
    the HP site for the same problem with an HP scanner - it worked for my
    Canon LiDE70. Run regedit then:




    1. Double-click
      HKEY_LOCAL_MACHINE
      to open the folder in the left pane of the window.




    2. Double-click
      SYSTEM
      ,
      CurrentControlSet
      , Control and then
      Class
      .




    3. Select
      {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
      and check in the pane on the right for the
      Lower Filters
      string value.




    4. Right-click
      Lower Filters
      and delete it.



    5. Disconnect the scanning device and restart the computer.


    6. Reconnect the scanning device after the computer is restarted.

    7. BINGO! it worked!

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I encountered this site from where you can dowload the driver and application for your printer
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=235&modelid=6853
and i find a small utility that i hope can be help you
http://downloads.zdnet.com/search.aspx?compid=57911
Thanks in advance
Sergio

Posted on Mar 01, 2008

  • Sergio Scalfaro
    Sergio Scalfaro Mar 03, 2008

    i'm happy that you have resolved the problem.
    Great
    Sergio

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Code 19 Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19) Recommended resolution

A registry problem was detected.

This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:

On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard. Click Uninstall, and then click Scan for hardware changes to load a usable driver. Restart the computer in Safe Mode, and then select Last Known Good Configuration. This rolls back to the most recent successful registry configuration.

As a last resort, you can edit the registry directly. For more information, see the Registry Reference in the Microsoft Windows 2000 Server Resource Kit at the following Web site: http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true (http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true)The registry information applies to Windows XP.

Posted on Mar 01, 2008

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I have struggled with this same issue for ages, I just found a fix from the HP site for the same problem with an HP scanner - it worked for my Canon LiDE70. Run regedit then:
  1. Double-click HKEY_LOCAL_MACHINE to open the folder in the left pane of the window.
  2. Double-click SYSTEM , CurrentControlSet , Control and then Class .
  3. Select {6BDD1FC6-810F-11D0-BEC7-08002BE2092F} and check in the pane on the right for the Lower Filters string value.
  4. Right-click Lower Filters and delete it.
  5. Disconnect the scanning device and restart the computer.
  6. Reconnect the scanning device after the computer is restarted.
  7. BINGO! it worked!

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