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The only experience that I have with this type problem was from having dishes blocking the soap door. You can tell if this is the problem when you open the door. The soap door will then open and the soap will run down the door.
The soap door is opened by heating a bimetal bar that bends when electricity is applied. This prevents the door from opening when the cycle is momentarily selected preventing the soap from dumping. The unit is behind the soap cup in the door.
Dishwashers use Bi-Metal strip to
allow the dispenser to open/close. This strip when heat up causes the soap door
spring to open up the dispenser. If this strip is not heated doesn't allow the
door to open. The strip may not be getting 120V or maybe disconnected. Newer
(plastic liner) dishwashers use a wax motor to open the soap dispenser. The
plunger inside the wax motor slowly moves and pushes the plunger and door
open. And, if this wax motor doesn't receive 120 volts, then it'll not work.
Please check the voltage to the wax motor/Bi-metal strip; also inspect the
connections to these.
Hi Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn’t allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) Maytag dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn’t receive 120 volts, then it’ll not work. Please check the voltage to the wax motor/Bi-metal strip, also inspect the connections to these. Please revert for any further assistance. Daniel
If the water to your kitchen tap is above 120 to around 145 your machine is getting hot water. If not your need to adjust your hot water heater.
It is fine to open the DW door during the wash cycle. The unit will hold the wash cycle. Open the door during the start of the wash cycle (not rinse) and see it the dispenser door is open. If not it could be the timer is not sending the proper signal to the dispenser on when to open. This would be a timer issue and you would want to replace the timer. I doubt that this is it but it is possible.
Hope this helps.
close the soap door and put into diagnostics. most models you can do so by pushing heated dry-normal-heated dry-normal. let it do its test and if the soap door opens during the test cycle, most likely the soap door assembly needs to be changed.
Yes that's normal for that machine. The soap has to be washed out of the soap drawer by the top spray arm turning, and that's usually the problem - the arm isn't turning. Check both spray arms for blocked jets at the very end - remove blockages with a pin and water flow from tap. In the worst case, you may need a new spray arm - but they are usually cheap.
More points to remember - on a rapid 30 minute wash program only, if you are using wash tablets, don't put them in the soap drawer as there wont be enough time for them to dissolve. put the tabs in the cutlery basket. Also - a dishwasher is not a garbage disposal unit, and uneaten food must be scraped of plates before putting them in the dishwasher. Run a dishwasher cleaner through now and then, or do a full program wash with nothing in the machine to clean it out and to keep spray arms clear.