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this could mean 2 things,ur ds is old,or game is dirty or old so maybe ask ur friend can u use their ds and see if ur game works , if it does that means u shud get a new ds.if it dosent then u shud get a new copy of the game
okay you have to go to new game and press A and it would pop up some message that you already have a saved file so at the title screen where you see that pokemon dialga or whatever at that point press Up/start/B and it should say do you wish to delete the previous Pokemon diamond file and Press A to confirm. Hope that helps you
Do you know anyone else who has a nintendo ds (doesn't have to be lite)? If so, try the game in that sytstem, and if the same thing happens, then the game has a glitch. This tends to happen a lot with plenty of my handheld games, and i find that it helps if you blow into the game cartridge, and also into the cartridge hole. If that doesn't work, try repeatedly turning the game on and off. And if that doesn't work, try going to nintendo.com.