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Posted on Feb 24, 2010
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Hi, trying to install windows xp on an acer 5920g. After the installation cd asks you to hit the enter key to start the installation there is a complaint about not finding a hard drive to install to. I think I need a controller driver to reckognize the HDD, or not? If so, which driver?

  • Anonymous May 11, 2010

    In order to help you I need some details. What version of WinXp are you trying to install? Reply to the post. Stelios.

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  • Acer Master 32,281 Answers
  • Posted on Feb 24, 2010
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You do not need a hard disk controller driver. The hard disk is configured in the BIOS automatically.
If Windows install cannot detect the hard disk then either the hard disk is faulty or the motherboard disk controller is faulty.
Re-seat the hard disk, it may not be making proper electrical connection and then go to the BIOS configuration to see if it detects the hard disk, if not then the hard could be faulty or the disk controller is faulty. In most cases it is the hard disk that is faulty.
To further test the hard disk, remove the hard disk and connect it to an USB hard drive adapter, then plug it into a working computer's USB port. If this computer does not see it as an external hard drive or you cannot open the various folders and files, then the hard disk is definitely faulty.
Then you need to replace the faulty hard drive.

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