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Jenn Air JRT196 not cold

Runs for hours, not cold enough top or bottom, 1" line of frost down center of freezer, no air movement in top or bottom. Anything I can do?

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-defrost the the unit, after defrosting turn on the unit and check if air is present in all vents. If no air then there is something wrong with the blower inside the unit.

Posted on Mar 02, 2008

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I suggest that you remove the bottom layer of the freezer - you'll see its just a piece of plastic to allow cold air to circulate underneath. There is a metal tray in the back of the freezer there that has a drain in it - I'll bet its frozen solid and the condensation from the defrost cycles are dripping down into the fridge part.

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If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.

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I think I can assume the freezer isn't a "frost-free".
A short physics lesson; hot air holds more moisture than cold air; hot air will flow from a warm area to a colder area, and the colder area will cause the moisture to condensate and freeze(if colder area below freezing, as a freezer should be), causing frost build up.The more often the freezer is opened, the more frost will build up.
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The cold from the freezer is piped up to the refrigerator and if that tube gets clogged with frost or ice it will not be able to blow to the cold air into the refrigerator area. I took everything out, unpluged the unit for about 6 hours, till all the frost from the freezer was gone, wiped up all moisture and turn it back on. It worked!

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You have plugged the defrost drain line.This is where the water goes to in the bottom of your freezer when it goes through the defrost (removal of ice from the freezer coil) cycle. It sounds like that hole is plugged and now the water/ice has now frozen in the vent that lets air circulate down into your refrigerator compartment. What I usually do in this case is to unplug the refrigerator, empty out the freezer compartment. Usually I also end up either pulling off the back panel or the bottom panel (in the freezer compartment) Looking for that defrost drain hole and thawing it out with a heat gun (be careful of melting plastic) or actually I use a hair dryer. I can sometimes do this also by pouring small amounts of HOT tap water onto it and then sopping/absorbing it away with a sponge or dishcloth. I repeat this until I get the water to go down the drain tube.

Try it and let me know!

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Hey Northrock,

Did you ever get your fridge fixed? I have the exact same fridge and the exact same problem.

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If the ice build up is only on the back panel of the freezer then you have a defrost problem. Most likely a defrost thermostat or control board/timer. If frost build up is around the walls of the freezer then warm air is getting into the freezer. Most likely cause of this would be gaps in or torn door gasket or door alignment. In some cases the door was left cracked open. If gasket and door alignment is ok remove the frost and see if it comes back.

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