Question about Dymo LabelWriter 330 Thermal Printer

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Dymo LabelWriter 330 print problem

When I select "Print", it goes through the process like it is going to print -- the light is on steady; it asks if the printer paper is correct; the job is listed in the printer queue -- then nothing happens. It has been working fine just until a couple of days ago. I cannot think of anything that has changed -- no new programs. Any ideas?

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  • Kaydee1 Mar 01, 2008

    Thank you for your help. I just figured out that my Belkin USB hub went bad. When I plugged the DYMO USB directly into the computer, it worked.

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  • Dymo Master
  • 19,396 Answers

Try first unplugging PC power cable for 5 mins. Unplug Dymo usb. Plug everything back and restart.
If it does not work, then do the following.
Uninstall the printer completely, also remove all Dymo printer software. Then restart the pc and re install all sofware and drivers. Start installation with Dymo disconnected.
regards

Posted on Mar 01, 2008

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Dymo LabelWriter 450 Twin Turbo - Until recently worked fine from both sides. Suddenly, no longer printing from left - prints half a label, then stops, then error message says Out of Paper, the blue light...


See if it still happens using a fresh label roll. From the Dymo 450 User Guide the common causes of poor print quality issues.

Poor print quality is most frequently caused by one of the following:
• An old roll of labels
• Labels made by a manufacturer other than DYMO
• Labels where the thermal coating has been compromised
• A dirty print head
First, make sure you are using DYMO-branded labels. Do not use third-party labels because the thermal coating on other labels has a different sensitivity than DYMO-branded labels. Also, the perforated holes between the labels made by other manufacturers are frequently not detectable by LabelWriter printers.
If the print quality becomes faint, small dots of white appear scattered through the printed characters, or light and dark patches of printing appear, you are probably using a faulty roll of labels. Try using a different roll from a fresh box. If the second roll prints correctly, the problem is with the first roll of labels.
Another possibility is that the LabelWriter print head needs cleaning. Every LabelWriter printer comes with a cleaning card. See "Caring for Your Printer" on page 17 for information about the
LabelWriter cleaning card.

Sep 13, 2013 | Dymo LabelWriter 400 Turbo Thermal Printer

1 Answer

Light is blinking and won't print labelsbet


If you like my solution, please give me 4-thumbs up rating.


Why is the light on the front of my Model 330 LabelWriter blinking?

There are 5 possible reasons for this:
  1. The labels are not left-justified
    • Verify that the labels are left justified and loaded properly in the LabelWriter. Click here for more information on loading the labels in the LabelWriter.
  2. There is paper dust or a piece of a label blocking the sensor
    • Take the roll of labels out of the printer and use the provided cleaning card to clean your unit. Click here for more information on using a DYMO Cleaning Card. You can also use compressed air by blowing some air along the left side of the paper path inside the printer.
  3. The labels you are using do not have the index marks properly cut out between each label
    • If the index holes are not cut cleanly, you may run into this problem. Try a different roll of labels.
  4. You are not using DYMO labels
    • If you are not using DYMO labels (or are unsure whether or not you are), please obtain a roll of DYMO labels and try to print again. DYMO labels are made specifically for our printers.
  5. The photo sensor that reads the index mark has failed
    • If this is the case, the unit will need to come in for repair. Select the Ask A Question tab at the top of this page to contact our Technical Support team. Please include the following information so that we can set up a Return Material Authorization (RMA) for you:
      • Full Name
      • Full Shipping Address (No PO boxes)
      • Phone Number
      • Date of Purchase
      • Model Number (a 5-digit number found on the bottom of your LabelWriter)
      • The 11-digit number under the barcode on the same label
      • Serial Number (located on the bottom of the printer, starting with "S/N" -- it also contains a dash after the first five numbers)
      • If your unit is out of warranty (beyond 2 years from the original date of purchase), please provide us with a method of payment (including expiration date, if using a credit card). The cost to repair your unit is either $75, which includes UPS Ground return shipping, or $90 for UPS Next Day Air return shipping. Please let us know which return method you desire.

Aug 04, 2011 | Dymo LabelWriter 330 Thermal Printer

1 Answer

Trying to use USB connection. Power good. Program install seems correct. When told to connect USB to computer, nothing happens (no recognition.) Have to cancel out of install. Have checked out supplied...


Following are three possible issues you can easily investigate and correct:

Upgrading DLS or Adding an Additional LabelWriter

A previous LabelWriter printer may still be installed with documents in the print queue. You must delete any documents in the print queue for all previously installed LabelWriter printers before proceeding with the installation.

1.Open the Printers folder. Based on Operating System and system configuration, the Printers folder can be accessed in one of the following ways:
Start > Settings > Printers
Start > Control Panel > Printers & Other Hardware > View installed printers or fax printers
Start > Control Panel > Printers & Faxes

2.Double-click on the LabelWriter printer, the print queue will open.

3.Delete any pending print jobs and close the print queue.

4.Reboot your computer and re-run the DLS installation.


Installing DLS and a LabelWriter for the First Time

Some antivirus or anti-spyware applications may prevent the installation of DLS and the LabelWriter printer. You may have to temporarily disable these applications in order to successfully complete the installation.

1.Restart your computer.

2.After restarting, temporarily disable any antivirus and anti-spyware applications.

3.Install DLS, connect the LabelWriter when prompted during the installation.

4.Once installation has completed, re-enable any antivirus or anti-spyware applications.


DYMO Label Software Fails to Install because Word or Outlook is Running

While installing the DYMO Label Software (DLS), prompted with a message that Word or Outlook is open. How can I resolve this?

1.Exit Word and Outlook.

2.Open Task Manager.

??¦To open Task Manager press Ctrl - Alt - Delete.

3.Click on the Processes tab in Task Manager.

4.Verify that WINWORD.EXE and OUTLOOK.EXE are not running processes. If present, select every instance of WINWORD.EXE and OUTLOOK.EXE and click on End Process.

5.Close Task Manager and reinstall DLS.


Should you require updated driver/software for your printer and operating sytem, check here.


Trust this helps resolve your installation problems. Please vote.

Dec 29, 2010 | Dymo LabelWriter 330 Thermal Printer

2 Answers

What is the life expectency for these? Mine doesn't come on even with the AC plugged in


We've had our Dymo 330 Turbo for years and still use it daily to print all our address labels - never had a problem with it. They come with a 3 year warranty, so I guess Dymo thinks they're going to last at least that long.

If the power supply has had it you can get a replacement power adapter but if the machine has had it then time to get a new one I think.

The 300 series was discontinued years ago, and even the 400 series has now been discontinued and replaced by the Labelwriter 450 series.

Oct 24, 2009 | Dymo LabelWriter 330 Thermal Printer

1 Answer

Won't turn on


The 330 series don't have an on button (they are on all the time, unless you unplug them), so presumably you are saying it is plugged in but the light is not on, the button on the front doesn't respond, and it doesn't print.

I'll assume that you have checked that the power supply is plugged in to a known working power socket and the socket is switched on if applicable (depends on country), and that you have checked the power cable is firmly plugged into the labelwriter.

Check to see if the power supply has an LED on it. If it has but it is NOT lit, and is definately plugged in then it is probably a dead power supply (or possibly a blown fuse).

In this case you can try a replacement power supply: Dymo LabelWriters (2nd item from bottom)

If the LED is lit then it would suggest that the labelwriter is broken.

Oct 08, 2009 | Dymo LabelWriter 310 Printer

1 Answer

Only prints on bottom half of label.


Your scanner and thermal printer has got loose connection. Print head also may need cleaning by own system. try from the software.
JMC

Aug 12, 2009 | Dymo LabelWriter 330 Thermal Printer

1 Answer

OUR DYMO LABELWRITER TWIN TURBO JUST STOPPED PRINTING--


OK! The first time you tried to print ON THE LEFT SIDE, without anymore labels there, there was a "pending" error message in the print queue. This typically cuts off all furtther printing, as all subsequent requests are "behind" it in order or priority.

To fix this, open the Dymo Labelwriter "Printer" dialog box (double-click it on the tray or go to "start / control panel / printer and faxes" - then double-click on "DYMO LabelWriter Twin Turbo". Once open, you'll see a list of "failed" print requests. Somewhere in there you'll find the one with the "laserwriter output" out of paper message. Select that and cancel or delete it.

If this was the problem, all your attempts will now print (make sure you have enough postage paper in, and you'll have extras you can use, I'm sure!

Hope this helps.

Jun 17, 2009 | Dymo LabelWriter Thermal Printer

1 Answer

Dymo 330 printing cartridge


Try cleaning the print head with a Q-Tip dipped in alcohol.


Lou

Sep 16, 2008 | Dymo LabelWriter 330 Thermal Printer

6 Answers

DYMO THINKS ITS OUT OF PAPER ....


New versions of the Labelwriter 400 (original and Turbo) do not take Generic Labels. It is an issue with the firmware Dymo have installed - it will only relabelwriter400.jpgad the genuine labels made by Dymo. currently there appears to be no work around to solve this isses.
The Dymo OEM labels have lines print on the back, if you use labels without these lines, the printer gives an "out of paper" error
The only printers in the Dymo Range that will take our generic labels are the Dymo Twin Turbo and the Dymo Duo (both the more expensive from the range).
Dymo have only made this change in the last 6-8 months, old 400's will work with cheaper generic labels

Aug 09, 2008 | Dymo LabelWriter 400 Thermal Printer

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