Caller ID Light Won't Stop Blinking on Base of KX TC1713 Phone
Hi there. I've used this phone for years but not with Caller ID service from my phone company since several years ago. I just moved to a new location where Caller ID is included with my service. Ever since then, the flashing Caller ID light on the base of the phone won't go out. (The voicemail indicator goes out after I check my messages, but I can't figure out how to get the Caller ID light to stop blinking.) Any ideas?
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Talking Caller ID Handset / Base unit This feature lets you know who is calling without looking at the display. To use this feature, you must: - subscribe to a Caller ID service of your phone service provider. - turn this feature on . When caller information is received, the handsets and/or base unit announce the caller's name or phone number received from your phone service provider following every ring.
Try to erase your phone's voice messages. Press ERASE 2 times while the phone is not in use. Caller ID is being activated by your phone provider. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details.
There's a setting under "initial setting", it allows you to adjust the talking caller-id setting on the base station. It bugged me for a while as well....having the base shouting the callers number as I was saying hello.
This is the info from the users manual, it seems a bit strange, but claims if you set the number of rings before it answers, (for the answering system) to "2" it will stop the audible caller ID. Here it is from the manual.
If you turn on the answering system and set the number of rings “2” (page 38), the unit does not announce the caller information. If “Toll saver” is selected and there is a new message, the unit does not announce the caller information. When you receive a call while on the phone, the 2nd caller’s name is not announced even if you subscribe to both Caller ID and Call Waiting with Caller ID services
I don't think the problem is the FSK vs. DTMF. The manual even states that the caller ID is generally received after the second ring. This is true in America. I lived in India for four months and I never ran into the problem there so... I just can't say how your provider sends the caller ID. It may be that the line is being interfered with. Do you have a DSL line attached to the same device. If so make sure that there is a filter between you phone and its connection.
I am assuming that you tested your line with the other equipment connected to the same location. You may want to reduce the problem to the simplest configuration by connecting directly to the line only no other equipment. If it works add the other equipment until the caller ID stops again. Then you know what is interfering. If you have a monitor set you could listen to the DTMF being sent make sure it is coming between the first and second ring. It is audible if it is there. If you are answering on the first ring you will not see caller ID you have to wait till after the second ring then you should see it, If BSNL is sending the same as American systems. Good luck Z