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My sharp cash register is frozen and not responding to commands after the power went out CASCIO CE 3700 CASH REGISTER. CANNOT LOG ON AFTER POWER OUTAGE

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Hi JPOWER,

my problem in finding a solution to this problem is the fact that Casio doesn't allow anyone who isn't a Casio supplier to download the manual for the CE 3700.
I would firstly suggest that you cycle the power on the machine if you've not tried that already. To do this you need to power down the machine and physically remove it from its power source. Keep it powered down like this for 30s to 1min to allow the machine's memory to clear. Power it back up and try logging in now.

If this doesn't work and you still have the manual for the CE 3700, try looking up some section in it relating to the procedure to restore the machine to its factory settings. With the machine restored to its factory settings you'll be able to log into the machine as if you just bought it, with the down side of losing all the data acquired by the machine before the restore to factory settings was performed.

If this doesn't work either the possibility of physical damage to a electrical component of the register should be considered and could be verified by a electrical technician.

Hope you find this information helpful in solving the problem with your cash register and thanks for using the FixYa service
Kind regards

Posted on Mar 01, 2008

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