Question about Canon imageRUNNER 400S Copier

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To set scan

I have ea 1r400 with printing facility. i want to setup scanning on is. i ran scan set up . when scaning it asks for IP address what is the IP address

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  • jeff heightchew
    jeff heightchew May 11, 2010

    the ip address is the unique address your "it" person would/should assign to your copier.It is very much like a street addess or a phone number. If you had a box of chocolates to deliver and there was a particular person/house/address where they needed to go, you would need to know the persons address. Or if you wanted to call an individual and say "HEY! U won the lottery !" you would need a specific phone address (phone number) to make sure you called the right person to let them know this important information. The wrong address(phone number) could really cause problems. Your ir400 does not come with an address. It is assigned an address by someone (your IT guy/gal).This would be the person who helps make your network run as it should, and makes sure that only one device has the address (ip) that gets the chocolates and the million dollars. I know I did not solve your problem but I hope I have given you a better understanding of whats going on. Take care and live well!.............Spinal

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On most printer/scanner equipment there is an user tools or options icon or button. Look in there for system settings,sub-section interface settings.That is where you will find your devices IP address. Be very careful not to change these settings, just look don't touch.

Posted on Mar 04, 2008

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Our computer maintenance company was able to set up our scanner about three months ago. Over the weekend we have lost that capability. We are receiving an error message: Setting how do I fix scanning...


Click this LINKfor the Scan to SMB setup guide which will walk you through the settings. If it had been working then stopped most likely just one setting has changed; the two things I would look at first is the password for the folder you are scanning to and and IP/Host Name of the computer you are scanning to.

Does your Domain require you to change your password on a regular bases? If so then the password set in the copier to access the folder on the computer may have changed and the new password needs to be set in the copier.

Also the person that setup the scanning originally may have set it to scan to the IP address of the computer you are scanning to but if the computer is setup for a dynamic IP address the IP will change from time to time and then the copier will not be able to find the computer you are scanning to. Change the IP that the copier is set to scan to, to the Host Name of the computer you are scanning to and that will no longer be an issue.

The Scan to SMB setup guide goes over these settings.

You can also call Kyocera's free help desk Monday - Friday 9 am - 6 pm EST at: 1-800-255-6482.

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How can i hook up the scanner?


Hook the network cable to your scanner nec card on the machines, note that this machine has two nec cards, one for printer and one for scanner.
after that Go to the setting and under setting/Scanner Default create and ip address for the scanner. after you done from that go to the computer browser, type in the ip address, you can choose scan to smb or pc.
Scan to smb needs shard folder but scan to pc needs to run software on your computer on your pc.
Setup the sender list which you need to fill only the ip address of the machine as sender.
Go to destination setup the ip address of the computer you scanning to, the path is the shared folder name, and the user name and password of your computer and you good to go.

To make it easy for you, Provide me your email and i will attach the scanning manual to help you setup it correctly and you can always get back to me in any question.

Best Regards
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I HAVE ONE IRC 3200 AND I DONT KNOW WHAT DRIVER INSTALL FOR SCAN AND PRINT, I HAVE WIN XP


Go to http://www.usa.canon.com
Select Downloads
Select Office/Production
On next page from the dropdown select Office/Production products again
Next page Select Networked Office Systems/Copiers
Next Page select Color ImageRunner Series
Next Page Select Color ImageRunner Series
From List select Color Image Runner Irc-3200

From the choices select the driver needed. PCL or PS (postscript)
Select either Setup or INF.
If Setup or INF file. Download the zipped file. Create a folder on desktop or downloads. Call it Canon Copier or whatever. Download the zipped file to this folder. Go to the folder you downloaded the zipped file to and double click on the file. When Win-Zip started and asks where you want the file un-zipped to enter a period (.) this will unzip the file to the folder you created.

Once the file is un-zipped if you downloaded the setup file run setup exe.
At somepoint in the setup process you will be asked which port you want to use. You will need the IP Address of the copier ( which can be obtained by pressing the additional Functions key on the copier, selecting report settings, selecting Network and print report. If the IP address needs to changed select additional functions again, Select System settings Key, Network settings key, TCP/IP settings, Check or Set IP Address here or select DHCP to get new address. Repower the copier if any changes are made.

At the which port to use select New Port, select Standard TCP/IP port and create new port. Enter IP address in the new port window.

If using INF file after INF is unzipped. Go to Printers folder and select create New Printer. Follow Printer Wizard. Create New Standard TCP/IP port. When the Wizard Asks for Driver, select have Disk and browse to the folder you created and click the unzipped file and continue clicking until the file installs.


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