Question about HP DeskJet 940c InkJet Printer

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HP deskjet 940c toolbox

Snce moving from Windows XP to Vista I've lost the toolbox for my fine printer. Clicking on "Check for Updates" in your "Help " window doesn't do anything. B e gald of you help in getting a toolbox back again.

Many thanks

Norman Staples

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  • 2 more comments 
  • oulton Jul 06, 2008

    inserted new cartridge in printer, now been told to go to toolbox to aliegn

    for best results but can not find the toolbox on desk top.

    B Harding

  • Anonymous Dec 11, 2008

    I can't open or find the toolbox. need to align new ink cartridges

  • mrabauger Dec 25, 2008

    I have a HP computer with Vista (hate it) my printer will not print color

  • Anonymous Mar 06, 2009

    The hp deskjet toolbox is missing.

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Thanks. Without finding Toolbox ( to Clean/Align my printer) I went to Control>Printer>Cick on my printer>Properties>Services>Clean or Align

Interesting that FixYa manages to intervene when I was trying originally to get to HP !!

Posted on Mar 03, 2008

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I have an hp deskjet 940c. I don't know if this is the same model as deskjet inkjet. Anyway what light is on or off on the front when a new ink cartridge(s) is needed?


For the HP 940c, there is only one light to indicate a possible low ink cartridge. The LED above the cartridge symbol (the only one without a button) will flash. (Note: this LED is the second from the left.) When you see the error code, open the printer's top cover. If the error is a low ink issue, the LED will stop blinking.

With the cover open, the cartridge carrier will move until the yellow arrow lines up with an icon on the printer itself. These five icons are in order from left to right (as you look at the cartridges) : tri-color ink cartridge problem, black ink cartridge problem, tri-color ink low, black ink low and cartridges OK. If both cartridges are low, replace the one indicated by the arrow. Then the cartridge carrier will move to indicate the other cartridge is low. (If only one has a problem, after you replace it, the carrier will move to the cartridge OK symbol.)

If HP offers the full-feature software for your OS, then install the software. Use the HP Deskjet Toolbox to get exactly which cartridge needs to be replaced without needing to be ready to replace both (or to monitor your ink level (approximate ink level)).

The manual for the Deskjet 940c is available as a PDF from HP: http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId=125&prodTypeId=18972&prodSeriesId=35985 .

I hope this helps.

Cindy Wells

Apr 11, 2011 | HP DeskJet 940c InkJet Printer

1 Answer

Have HP Deskjet 940c on Windows 7. Only drivers available are from Win 7 but those drivers no longer display ink levels. What does?


Find another computer (laptop?) that is running Windows XP or Vista. Install the HP device-drivers.
Connect the printer to that other computer, and use the software to display the ink-levels.

May 29, 2010 | HP DeskJet 940c InkJet Printer

1 Answer

Cannot open toolbox


re-install your software because your registry has been changed

Sep 17, 2009 | HP DeskJet 940c InkJet Printer

1 Answer

HP DeskJet 940c InkJet Printer


clean the cartridge contacts and the pins on the cartridge carrier with a wet towel
and then try them 
if you see no improve you must change 
your cartridges 

Mar 31, 2009 | HP DeskJet 940c InkJet Printer

1 Answer

Printer does not print at all


Did u remove the cellotape that covers the printhead of the new cartridge?
Other solution:
if using XP: use the HP toolbox to prepare the new catridges for firsttime printing.
If using Vista, go to start-controlpanel-printers and rightclick on hp940C icon, choose properties, select services and do a cleaning and prepare job.

Feb 25, 2009 | HP DeskJet 940c InkJet Printer

1 Answer

Hp deskjet toolbox & vista


you need the latest drivers for that printer, vis a vis vista.

www.hp.com

Apr 25, 2008 | HP DeskJet 990cxi InkJet Printer

1 Answer

Vista Home Premium, 32 bit, no toolbox for hp 940c deskjet printer


faithful is good..the toolbox you are referring to, is the HP toolbox? that's a driver issue, plain and simple..

check this link, and see what the HP icon reveals for this model and operating system..

by the way, you are my 2300th solution at Fixya, so you are entitled to a FREE tuneup4good for your PC..

that link also has some information related to that service.

Mar 26, 2008 | HP DeskJet 940c InkJet Printer

3 Answers

My HP Printer Deskjet 3320 is not working with Windows Vista


You can follow Hp's Installing and Configuring an Alternate Driver in Windows Vista. Click this link provided by HP.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00808478&lc=en&cc=us&lang=en&dlc=en&product=75035

Before you follow though with Hp's alternet driver site. Please run windows update for Vista un till no updates are left. If your printer still fails to run correctly than try HP's alternate drive.

Good luck & kind regaurds..

Mar 08, 2008 | HP DeskJet 3320 InkJet Printer

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