- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Screen not working
are you able to hear the windows log in?
if you do but no image, most likelly your
video card is ruined. overheated or dropped maybe?
don't worry is bad but not that bad, there is a way to fix that by a professional.
take it to a computer repair shop and have them check the video card ask if they have a rework station or someone who may. they have to unsolder about 50 pins at the same time get a new card and solder it again.
sometimes they apply heat to it and it will work again but for just a few days maybe weeks but it goes bad again. so replacement is the best option.
I used to charge about 200 bucks but you may be able to ask for a rebate.
do not take it to a major computer store they would tell you there is no repair so you can go in and get a new computer
I have the exact same problem! Never downloaded or did any changes to the software - it just suddenly wouldn't show anything on the screen when starting the machine. Could hear everything just fine, but the screen just went black. I connected it to an LCD flatscreen TV and there I saw Windows appearing, but there were strips/lines across the screen. The computer drive works fine - it's the graphic card. I've read many others having the exact same problem... Any solutions out there yet, anyone?
reinstall it clean ...I mean from scratch..if is a virus or a OS error it wil fix the issue ...it also may be a screen setting ...Im not sure if it has such a feature on your laptop ..but it worth to try ...look for something like the settings from the clasic monitors...also look into the control panel maybe has some settings for the display there ....by the way you described..it doesn't sounds like a lcd malfunction ..cause those slightly ever get this regulate ...and often on small areas...and not rectangular or in lines( band) ...also check the resolution ...even one by one ...to see if another will fit better ...Good luck !
just check your video card model, then go online to download the video card driver.
in case you have a build-in-video card like intel .....somethings, just go back dell.com and check your model , and download the video card driver.
you can try pressing f8 to boot on safe mode, then try to set the video cards resolution to low, its possible that the resolution rate is set to high when the computer is booting normally thats why you get a blank screen, the video card cannot cope up to the resolution, or could also be the drivers for the video card you might need to reinstall an updated driver.