Question about DVD/Blu-ray Drives

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No sound/audio , dvd rom driv stuck.

  1. Hp compaq desktop will not play sound espcially when i use multimedia instructional cd's. Device Manager showing 3 device conficts { Ethernet Controller; Multimedia Audio Controller, and Video Controller (VGA compatible) as device drivers not installed. Hpc330uT ; s/n CZC43007BK.
  2. Hp Compaq Presario DVD rom drive stuck and will not open during start-up or using the convenyional paper clip.
thanks!

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  • Anonymous Mar 23, 2014

    I have updated driver, it is recognized but won't play dvd or audio cd.

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1. Downloading the latest drivers pretty much is always the first advice that will be given for computer problems. If device manage is reporting device drivers are not installed then there is your answer. I did have a quick search and can't find your particular computer.

http://welcome.hp.com/country/us/en/support.html

2. Have you tried going into 'My Computer' right clicking the drive and selecting eject? Does the drive work at all, is there a disk in there?

Posted on Mar 01, 2008

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