Question about HP Photosmart M425 Digital Camera

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Lens Error M425-12 (7F80) on HP M425

My HP M425, just keeps sating this on it's screen when I turn it on, it isn't a power problem, but it turns itself off after a few seconds

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  • Anonymous Mar 13, 2008

    The camera was dropped down on the floor!

  • Anonymous Mar 29, 2008

    i've got the same problem :'(

  • Anonymous Apr 29, 2008

    Sister dropped it on the floor, now it doesn't turn on and gives this error

  • Anonymous May 01, 2008

    when i turn on my camera it says "lens error" on the screen and it is stuck in the outward position and will not go back in. it turns itself off.

  • Anonymous May 16, 2008

    Lens Error M425-12 (7F80) on HP M425 problem, and notify you when a new solution is offered.

  • wiggles291 Jul 11, 2008

    I took some photos today and started looking at them and when i get to them it says to go to your sight at M425-566 and thats it please help

  • jazzy2bossy Oct 05, 2008

    when i turn my camera on it sayd lens error M425 (7f80) then it turns off after a few seconds

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This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 22, 2010

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SOURCE: Lens Error M425-12 (7F80) on HP M425

Try taking the SD card out and restart the camera. Also, make sure the batteries are fully charged. There is also a firmware upgrade indicating a problem with the lens getting stuck.

Posted on May 15, 2008

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When i try to turn my camera on it sounds like its going to turn on but it stops and gives me the message on the screen Lens error 111. then it shuts off. I've been messing with it and i can get it to...


Often times a lens error comes up when the lens extension/focus mechanism has been jammed. It may almost fully function, but then the gears run into a small spot where those tiny gears are jammed, broken, have debris on them, etc. When the motor hits unexpected resistance, the camera kicks back the lens error code and shuts down before it does further damage to itself. Make sure there isn't anything wedged between where the pieces of the lens slide past each other. Past that, the best solution I can offer is to look on ebay... most cameras either die because the lens mechanism breaks, or because the LCD screen breaks. If you can find a donor camera with a bad screen, you can combine the best of both at a pretty reasonable price. These cameras are quite complicated to transplant, but fortunately most lens mechanisms and sensors are a full unit of themselves, and so are the lcd screens. Before investing in the donor camera, take yours apart and see how difficult it appears to be to work on it. Then make your decision. Good luck!

Aug 13, 2011 | Digital Cameras

1 Answer

I have a hp photosmart M627 camera. When I turn it on, the lens stays in and comes up on screen with a lens error:M627-31. Can you help please.


<div class="solution-text"> <span id="ctl00_ctl00_MainColumn_CenterColumn_ThreadSolutions1_Repeater1_ctl00_lblSolution">Try one of these two fixes, if they dont work for you follow the link below for further troubleshooting.<br><a href="http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html" target="_blank" rel="nofollow"><br>http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html</a><br><br><b>Fix #1:</b> Remove the batteries fromthe camera, wait a few minutes. Put a fresh set of batteries back in(preferably rechargeable NiMH 2500mah or better) and turn the cameraon. If that didn't work, try pressing and holding the Function or OKbutton while turning the camera on. <br><b>Fix #2:</b>If the camera's batteries ran down completely while the its lens wasstill open, the camera may show a lens error or not start properly whennew batteries are installed. Remove the memory card and keep itremoved, then install the new batteries. When you turn the camera onwith the card removed it may come back to life, as this triggers areset in some cameras. Error E30 (for older Canon's) means that youdon't have a memory card installed, so turn it off, slip in the <a href="/support/t5307069-lens_error_lens_not_open#" target="_blank" rel="nofollow">SD card</a>and turn it on one last time </span> </div> <!-- /solution text --> <!-- helpful bar --> <span class="br"></span> <!-- /helpful bar --> <p class="add-comment"> <a id="ctl00_ctl00_MainColumn_CenterColumn_ThreadSolutions1_Repeater1_ctl00_add-comment-form1_lnkHeader" onclick="javascript:ShowHideForms('ctl00_ctl00_MainColumn_CenterColumn_ThreadSolutions1_Repeater1_ctl00_add-comment-form1');" lang="6652"><br></a> </p>

Aug 24, 2010 | HP PhotoSmart M627 Digital Camera

1 Answer

Lens error lens wont close what to do?


Hi,The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Here are different solutions to this problem;

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: If the camera's batteries ran down completely while the its lens was still open, the camera may show a lens error or not start properly when new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it may come back to life, as this triggers a reset in some cameras. Error E30 (for older Canon's) means that you don't have a memory card installed, so turn it off, slip in the SD card and turn it on one last time

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra power to help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins back into their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one). Some people also have actually used a "Shop Vac" with this fix to help extend a retracted lens.
Thanks and take care

Apr 25, 2010 | Nikon COOLPIX L18 Digital Camera

2 Answers

Hp 735 camera error e106 then it turns off


When the camera is turned on, the lens is stuck either in or out and the camera gives the error E104 , E105 , or E106 . The camera then turns itself off. Causes These errors display because the lens will not move. There are several reasons why the camera lens might not move:
  • something is blocking the lens
  • the firmware version is old
  • the camera has been abused
  • foreign material is inside the lens or
  • the lens is loose or completely off the track
Solution Follow all of the steps listed below.
  1. Perform a power reset on the camera.
    1. Turn off the camera and remove any optional memory card.
    2. Hold the ON/OFF switch in the ON position until the HP logo displays and then disappears.
    3. The camera is now reset. When the camera is turned back on it should prompt for the date and time.
  2. If the camera does not display an error after the reset and appears to be functioning properly, it is imperative to check and update the firmware. The firmware update corrects the lens positioning issue that can cause E104, E105, and E106 errors with the camera. Determine if an update is needed by following the steps below to check the current version of the firmware on the camera:
    1. Before turning the camera on, press and hold the Flash button.
    2. While the Flash button is depressed, turn on the camera. A Service Screen displays.
    3. Located at the bottom of the screen is an entry, F/W.
    4. If the version of the firmware is lower than 1.12, then the firmware update is required and should be performed immediately. See the HP document Recommended Firmware Updates for Photosmart 733 and 735 Digital Cameras .

Jun 23, 2008 | Digital Cameras

2 Answers

Lens Error M425-12 (7F80) on HP M425


Try taking the SD card out and restart the camera. Also, make sure the batteries are fully charged. There is also a firmware upgrade indicating a problem with the lens getting stuck.

May 13, 2008 | HP Photosmart M425 Digital Camera (5MP,...

11 Answers

Cannot reset camera


I was having the exact same problem. The screen would turn red and i would get an error message. I realized the lens lid stayed open even when the camera shut itself off. I hit the corner of the camera a few times (the side with the lens) until the lens lid shut. Then I tried to turn on the camera and it worked!

Dec 12, 2007 | HP Photosmart R725 Digital Camera

4 Answers

Lens Error


There is nothing to fix. Something is broken thats for sure, but nothing I would imagine a repairer could do. So own up and save up for a new camera

Apr 27, 2007 | HP Photosmart M425 Digital Camera

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