Question about Dymo LabelWriter 400 Turbo Thermal Printer

2 Answers

DYMO Labelwriter 400 stops printing half way through and an error message "out of paper" pops up. Then it continues to the next label but half an inch past the next label, then stops. I have tried label sizes, different labels, the same problem. It started when I changed a rool of labels. Before everything was running well.

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  • 2 more comments 
  • Costis Mar 01, 2008

    Thank you for your sugestion. Where can I find an option for the type of paper?

  • Costis Mar 01, 2008

    Thank you for your sugestion. I still have the problem.

  • Costis Mar 01, 2008

    Thank you again. I have the NEW DYMO Label Software Application Version 7.7 for Windows 2000/XP/Vista software installed and I cann not find the options you send me. I am sorry for getting back with this problem

  • Costis Mar 05, 2008

    It seems to be a hardware problem. Thank you

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2 Answers

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  • Master
  • 3,614 Answers

Be sure to set the type of paper you use, printer problem also occur if the type of paper is not set.

Posted on Mar 01, 2008

  • micromaster
    micromaster Mar 01, 2008

    Labeling Requirements List


    • Product dimensions
      minimum product dimensions
      maximum product dimensions
      continuity of product
    • Product attributes
      rigid or soft
      uniform or non-uniform
      empty or full
      cold or hot
      product material
    • Labeling surface shape
      flat or taper
      convex or concave
      oval or round
    • Label wrap needs
      partial wrap
      ½ round
      3/4 round
      7/8 round
      full wrap
    • Size of Label and Target Area
      Height
      Width
      Tolerances required
    • Side(s) to be labeled
      Top or bottom
      side or sides
      2 stage partial (folding stage)
      Neck
    • Speed required
      True end-of-line production speed (overall speed of the factory needed to keep product moving with realistic goals)
      Packing speeds
    • Production run lengths
      24 hour non-stop
      daily production stops
      Inline production not required

  • micromaster
    micromaster Mar 01, 2008

    Hope it will do configure the system.

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  • Master
  • 790 Answers

HELLO!!

Posted on Mar 01, 2008

  • Kanth raj
    Kanth raj Mar 01, 2008

    Switch off the printer and disconnect the USB cable for 30 seconds. deep clean on the black head and try!!.

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1 Answer

Dymo LabelWriter 450 Twin Turbo - Until recently worked fine from both sides. Suddenly, no longer printing from left - prints half a label, then stops, then error message says Out of Paper, the blue light...


See if it still happens using a fresh label roll. From the Dymo 450 User Guide the common causes of poor print quality issues.

Poor print quality is most frequently caused by one of the following:
• An old roll of labels
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• Labels where the thermal coating has been compromised
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First, make sure you are using DYMO-branded labels. Do not use third-party labels because the thermal coating on other labels has a different sensitivity than DYMO-branded labels. Also, the perforated holes between the labels made by other manufacturers are frequently not detectable by LabelWriter printers.
If the print quality becomes faint, small dots of white appear scattered through the printed characters, or light and dark patches of printing appear, you are probably using a faulty roll of labels. Try using a different roll from a fresh box. If the second roll prints correctly, the problem is with the first roll of labels.
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The latest software is crucial. Right now it is version 8.4.2, you can see which one you have by clicking on Help > About DYMO Label.

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Nina try www.labelvalue.com for Dymo labels and Dymo compatible labels. The shipping is also free.

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