usually this indicates a blockage in the hose that goes from the detergent drawer to the washer tank. I have found socks and panties that somehow get into the tube.usually this indicates a blockage in the hose that goes from the detergent drawer to the washer tank. I have found socks and panties that somehow get into the tube.
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In my case it was simply a matter of cleaning the nozzles that spray the water into the MAIN DETERGENT compartment. Turns our that when the washer was filling up, some nozzles were partially clogged and were directing water to the side where the softener compartment was, causing the fluid level to rise and therefore releasing the softener early. The washer was NOT spraying water in the softener side, what happens is that the dispenser tray is configured in a way that when the fluid reaches a certain max level in the softener/bleach trays, it completely drains. A way to test for this problem would be to completely dry the softener tray and start the wash cycle like you normally would (including detergent), only without adding any softener to the tray and see if after filling there is any water in the softener tray, this would prove that the water is coming from the other side.
This is a common problem with many machines.
Sorry but I suspect that it is STILL the conditioner/softener tray which is causing water to overflow from the drawer!
Remove the complete drawer again and over the softener part will normally be some sort of cover which you must remove to expose the little stuck up pipe/tube. This is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the softener tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
I suspect this is your problem and solution!
Good luck,
John C
maybe it's clogged take the drawer out and see if the water flows out of that side ok. put into rinsea nd spin and it should put water into that side.
might take a minute
What happens let me know
make sure you have a towel ready
Try pulling the drawer out again and look in the hole. Look on the bottom for detergent or softener piled up and allowing the water to come out the door or anything clogging the tube in the back of the hole. Look on the top, there are a bunch of little holes, make sure none of these are clogged, clean with a toothbrush and sewing pin if clogged. Take the drawer completely apart and clean thoroughly, check for any cracks. If nothing is found here Take the lid off with the 3 screws in the back and push the lid toward the back of washer and lift off. Run the washer and check for the leaks with a flashlight. DO NOT TOUCH ANYTHING ELECTRICAL. As there is a shock hazard with the lid off.
Thank you
Call the tech. one came out this week and said the system solenoid is always engaged causing the bleach and detergent to dispense when drawer is pushed in
Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer. Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor. Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:
Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.
a quart of water over the course of a cycle is pretty significant, other then trying to remove the fabric softener section looking for a blockage in the dispensor(which is basic and should be real evident ) theres not much more for you the consumer to look for.(or should you have to for that matter its why you bought a NEW appliance). As for the service , you've purchased a Whirlpool product, therefore you can call any whirlpool authorized Company out to service you dont need to wait for Sears!!!!!!!
usually this indicates a blockage in the hose that goes from the detergent drawer to the washer tank. I have found socks and panties that somehow get into the tube.
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