Question about Gateway GT4022 PC Desktop

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Gateway gt4023 it works great but all of the sudeen non of my usb ports work. i have done everthing i can think of ie check system , uninstall in hardware part and them reimstall.

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  • Carole Mar 01, 2008

    i have windows xp media on the gateway. not vista. i did all that you suggested in the system and it still did not work. I know it had to be someone simple "LOL" but very frustrating.

  • Carole Mar 04, 2008

    I do have xp, one thing i remembered was that at some point one of the "gru" use my computer to do something and they used a bluetooth adapter. I am going to try this weekend to check the bios, (however you do that) I know it has to be something simple (lol) cause it works great just no USB It is a gt4023 which has xpmedia on it if that helps. It is one of my work computers that they want me to dump and I just cant too much wonderful memories in it. Thanks for all the help. I have enjoyed this site.

  • Carole Mar 18, 2008

    thanks for the help. I checked the bios that was not it. so I decided to try and reinstall using the gateway recover disk. Well that did not work either. So I guess It is a motherboard problem. Just simply blows my mind that it works great except for the usb on the front and rear. I have everything I want but USB. Go figure.

  • Oliver Chua May 11, 2010

    where you able to use other usb device on your USB port?



    Please tell me the exact model of your computer, it is also possible that the usb ports were disable on your computer bios.



    If you are not familiar with the BIOS, I suggest that you contact gateway support on how to access it and how to enable the usb on your computer.



    http://support.gateway.com/s/misc/custid...

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For more information about your gateway computer you can visit the site below.

http://support.gateway.com/s/PC/R/1008084/1008084nv.shtml

From this site you can check the software and drivers where you can restore your computer.

http://support.gateway.com/s/Manuals/Desktops/8510943.pdf

To enter the bios setup, during the boot process you just need to press F1 key.

Posted on Mar 07, 2008

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Eistot. Let me guess. You operating system is Vista. This is a common problem for Vista users. Open control panel, open system, click the hardware tab, click the device manager button.
Scroll down to your devices that have a yellow ! point. Right click once on a device & left click update. Windows hardware update wizard will open, click not at this time & click next. Click install from a list or specific loacation. Click the brows button & than next. Point windows to C:\windows\system32 & choose to look in sub folders too. Windows should find your USB devices again.
If windows fails this endeavor please just post back here with your results so I can suggest another rout.

Good Luck & kind Regards eistot

Posted on Mar 01, 2008

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