Question about Dell Dimension 8250 PC Desktop
Help! My DVD and CD/RW drives both don't work. The problem started suddenly about a week ago. I can open and close the drives via the buttons on the front. The device manager listings show the drives to be present, but with yellow exclamation points. Clicking on these results in a failed attempt to load the Windows troubleshooter. What next?
May I suggest using a laser cleaner cd? Also open your case and unplug everything, followed by a thorough Air Dusting. After you've finished air dusting everything, plug everything back in and give it a shot!
Please let me know if this helps, and sorry for the late response. My friend's father died and its been a heck of a month. Take care!
Posted on Mar 13, 2008
I believe it's ms windows issues. you can reload the operating system. it will solve your problem.
2nd option is try to follow this step from ms
Posted on Mar 01, 2008
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Posted on Jan 02, 2017
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