Question about HP Photosmart 2710 All-In-One InkJet Printer

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Blue screen of death error

When printer is turned on, death screen appears with "error 0x805ddo31" then on a seperate line "1309fm_interpreter_om.o". I tried all the nonsense fixes and the reset codes.
I have found many people with a similar coded problem that had to do with iTunes, but this is different and those fixes arent working.
any ideas?

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  • strok
    strok Mar 01, 2008

    Thanks for the help.

    First off i'm not sure what "deleting printer from that panel" means. Can you explain. I did removing software, and started over. I must tell you that the death screen error appears whether its connected to computer or not. So the printer fails booting even on its own.

    After reinstall, when I connect the USB, the computer does recognize the printer but connection eventually fails. The progress gets to about 5%. The graphic that shows the connection in KBps starts in the 60's and just slowly drops.

  • strok
    strok Mar 01, 2008

    Thanks for the help.
    First off i'm not sure what "deleting printer from that panel" means. Can you explain. I did remove the software, and started over. I must tell you that the death screen error appears whether its connected to computer or not. So the printer fails booting even on its own.
    After reinstall, when I connect the USB, the computer does recognize the printer but connection eventually fails. The progress gets to about 5%. The graphic that shows the connection in KBps starts in the 60's and just slowly drops.

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That's a memory allocation code..suggest deleting printer from that panel, removing the software, and starting fresh

check your computer's warranty here 4 FREE

Posted on Mar 01, 2008

  • Patrick Michaels
    Patrick Michaels Mar 02, 2008

    deleting the printer is in the control panel, printers..would be listed there. Need to delete(windows method of uninstalling printers)..then re install.

    what I'm unsure of here, is what you are referring to as the kPbs in the 60's..are you running this on wireless?

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