Question about EliteGroup PT800CE-A Motherboard

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Memory upgrade causes system crash

PT800CE-A with P4 running XP Pro w/ SP2. Runs fine with one pqi MD441GUOE 1 gig. Crashes when I try to add another identical stick.

Any help is appreciated.

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  • XrayJ Mar 01, 2008

    Thank you Sergio.

    I went to the manufacturer's site and found the downloads on this page:http://www.ecsusa.com/ECSWebSite/Downloa...

    I don't know which one to download. Please make a suggestion. Thank you.

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Is this memory that you have put ddr-400? if so upgrade the bios,the motherboard that you have choose have a lot of problem.
Suerte.
Sergio

Posted on Mar 01, 2008

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ECS PT800CE-A 3.4 P4 HT CPU and DDR400 (PC3200) problems


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Im not sure how much ram to use with my motherboard.


Your board can support 4Gb of RAM.

CLICK HERE for the SPEC sheet.

HERE is the memory support list, there is only 1 type of KINGSTON 2GB stick that is listed as compatible.

Make sure you have the latest BIOS as there are some known issues with this board and certain 4GB RAM configs as well as fixes for 1TB HDD space errors.

Always a good idea to make sure you have the latest XP service pack. In general, XP only recognises 3Gb RAM but mine runs fine with 4 in it.

When you crash, is there any Blue Screen of Death (BSoD) or any other output to your monitor or does it just shut down with no warning or error code or anything? If this is happening then you may be getting a CPU OVERTEMP condition.

Have you recently upgraded other components as well as your RAM?




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Memory upgrade


THIS MAY BE A BOIS PROBLEM, THE SOFTWARE OPERATIONAL SYSTEM WILL ONLY ALLOW TWO 2 SLOTS TO WORK IN THE MEMORY CONFIGURATION, EVEN THROUGH YOU HAVE 4 BANKS, MOST LIKELY 2 BANKS WITH THE MAXIMUIN MEMORY OF 2GB PER SLOT FOR THE TOTOAL OF 4GB OF RAM NOT 4 SINGLE 1GB CHIP SETS. YOU SHOULD TRY IT.

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CPU goes to 100 % usuage with more then 2 gigs memory installed


Firstly make sure that your BIOS doesn't have a configuration/setting for larger RAM installed and doesn't have any RAM paging configurations that need setting.
If Kingston tech support couldn't solve this, we can presume that the memory sticks and the motherboard memory addressing is good. To solve this you need to look for an application post-startup that is hijacking your CPU. It's then likely that you have an older application that when it addresses more than 2 gigs gets thrown into an endless loop and hogs your system. The following will identify and help you eliminate that application.
With your 2 gigs installed, do the following.
Click Start>Run and type in "msconfig". This runs the configuration utility that shows your startup programs and services. Select the "Diagnostic Startp" option , then click "Apply" and follow the restart instructions. When your system reboots select "cancel" when asked to restore the settings. This will keep these settings through the next steps. Make sure that your system works well in this diagnostic mode with the 2 Gigs. All those burdensome background running applications that sap your system resources will be eliminated (temporarily) and bare Windows can run unencumbered without being dragged down. Shut down your system.

Install the remaining 2 gigs. Reboot and see if the system still maxes out at 100% (make sure you leave it for a while to give it a chance to settle down).
Try your issue again. If this time it operates as normal without the system being maxxed out, you'll know that at least one of those startup applications is the culprit. Running msconfig again will allow you to restore the Normal Startup, and the Startup tab will allow you to remove selectively that application that is causing the issue.  

One way to identify which one is the culprit is to restart normally (select the Normal Start option in msconfig and reboot) and once back up, do a ctrl-alt-del to bring up the Task Manager. Click the "Processes" tab and then click the heading "Mem Usage". This will sort running processes by how much memory resources they consume.  The memory hogs may not be the one giving you the problem, but it's likely that a heavy memory/resources consumer is also sapping the CPU cycles needed to operate normally. Make a note of the top heavy memory users (print a screenshot) and use this list to eliminate any that are also on the startup list back in msconfig.  

Don't use the "End Process" button in the Task Manager to simply stop them, as you'll likely stop one that is critical to Windows functionality. Msconfig's Startup list just shows the ones that get started at Windows boot up and can be eliminated without crippling Windows - much safer.  

Use your memory hog list to start eliminating, one at a time, the offending applications from the startup list until the issues is resolved. Its a little tedious, but helps clean up your system in the process.  

Hope this helps, and please rate my answer.

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Have you tried a Motherboard Bios Firmware Upgrade? It should be readily available on the Manufacturers Website.. There are a number of diagnostics you can do to pin-point the actual malfunctioning component, rest assured everythings stable with the softwares being used and the OS environment is virus/spyware free! you can 1st upgrade the Bios to the most latest (Non-Beta) version.. If that doesn't help, try a single 512mb Memory Stick, one by one and notice if that helps with the (BSOD) errors..

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As long as your system is running fine with no crashes or errors.
Then this seems perfectly normal.

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You need to post more information.
  • How does XP crash?
  • What error messages does it give you?
  • Did you double check your cables and BIOS settings?
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