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Epson Stylus C670 printer not printing spreadsheets nor web pages

My mother's printer will only print e-mails but not spreadsheets nor web pages. I have uninstalled and reinstalled the software and it has plenty of ink. Sometimes the paper will go through and it sounds like it is printing but nothing shows up. Other times the paper won't even go through and it's like the printer is not getting the info. I have checked all cables, etc.

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  • ixtapacheryl
    ixtapacheryl Mar 02, 2008

    Well sitting in church last night I thought of something. When I got to her place I created an e-mail and on purpose selected color and then a few words I made black. When I printed it out all the black words were missing.

    I then figured out it had to be out of black ink even though it showed I had enough in the cartridges. For some reason the sensors that show the level of ink is not working. Wonder why?

    You've come up with outstanding ideas and I am going to print them out for the future.

    Any idea on the sensor problem?

  • ixtapacheryl
    ixtapacheryl Mar 02, 2008

    Thank you soooo much for your help. I just picked up a cartridge for her this morning. What kills me is the fact that they are so expensive but if you purchase a re-manufactured - it's so cheap. I'm just afraid to go that route. What are your thoughts on that question?

    As far as the sermon (Catholic) the Priest was telling jokes and it didn't pertain to the Gospel. Oh well! At least he tried. Here in Florida the Priests are old and sometimes they even forget how to say Mass - much less leave out portions. God bless their souls they are still working though.

  • ixtapacheryl
    ixtapacheryl Mar 03, 2008

    Do you have any recommendations on where to buy the remanufactured ones that won't screw up the printer... I value your opinion especially if you can hold the congregations attention when you preach....

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My problem same with ixtapacheryl some body help me. how to repair

Posted on Jun 09, 2008

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You indicated you uninstalled the software. Are you meaning the driver or the printers software?
I will go at this from both points. If you have reloaded drivers, have you switched the type of driver your using. There are 2 types PCL and PS post script drivers, switching the type may help.
Have you installed the actual printer software, and if so have you cleared the memory. Software corruption is a possibility.
Have you tried disabling any firewalls, pop up blockers, anti spyware programs like Spybot or adaware ?
I have seen those block printers and print data in the past.
Some things, when you mention web pages, are copy write protected and will not print, but that does not address the spreadsheet.
Cables would not be a problem if you can print e-mail and test pages. You are having the data blocked by some program on the computer.
You need to turn them off one at at time until you find out which one is stopping the data transfer.
That's an odd problem, but just yesterday I have a funeral home have an application problem like that , and it was their spyware program that was causing the problem.
Be persistant, and you will find it by process of elimination.
Let me know if your still having problems ok. Will be glad to research it more for you.

Posted on Mar 01, 2008

  • Rick Kasper Mar 02, 2008

    I really wish I had a solution to ink level detection.

    They all work different ways, some work on looking trought a cartridge with sensors, some detect page density, some use high frequency audio tones, some are just a flat out guess by number of pages made, none which are probably more than 70 percent accurate.

    I seriously doubt a sensor or calculator is defective, just the nature of pringnt with enclosed cartridges. difficult to detect. I send reps out on calls probably daily to resolve issues which are only machines out of or low on ink.

    Wish I had a better answer.

    Soo thinking about printers at Church?? Hehehehe. Sermon was that interesting?? I really had to chuckle at the, I also do some preaching, soooooooooo it caught my attention.

    Take care.

  • Rick Kasper Mar 02, 2008

    I hae used the remanufactured ones. With ink jet, they are pretty good. Not so for laser printers.

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