Question about SanDisk Sansa e250 MP3 Player

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Wont open music folder

When I plugg in my Sansa e250 2gb mp3 player to the computer, the box that asks me if i want to play my music in media player or open the folder. Nothing pops up only an icon ive never seen before. I click on it and it shows me the box. It doesnt say open folder any more.So then i try and click on my computer and click on the new icon of an mp3 player and it has a folder that says media and and data. I click on media, then on music, and it freezes. it wont let me in the folder. I can get it the picture and video folder but not on the music folder. I disconect the mp3 player and everything is fine. I want to put music in my mp3 player but I cant because I cant open the folder. I already replaced it once because it kept on freezing. Is it the mp3 player or the computer?

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The folder option won't work particularly well - use Windows Media Player instead. If you continue to have problems:
Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Posted on Apr 08, 2008

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My mp3 player only work when hooked to a computer. why

Posted on Mar 25, 2009

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Posted on Jan 02, 2017

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