Question about Fujitsu fi-5530C Scanner

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Multiple sheets Scanner intermittently grabs multiple sheets in error

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You can try to clean the retard pad under the feed roll, but for best results you should replace it. Parts are readily available on the web. You should spend around $20 for the pad, and $50 for the feed roll. You may not need the roll. Examine it and see how the tread looks. These parts are easy to replace.

Posted on Feb 29, 2008

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Kodak error alert accompanied by a 4 digit number. I just filled out a multiple sentence question on your Fixya 295 space. Did you get it???


You must be more specific with the "Kodak error alert". What was contained in this alert? Was there an error code associate with this alert? What 4 digit number accompanied this error? And what type of software were you using to scan when this error occurred?

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1 Answer

Scan multiple pages


Hello Chris,


Please check the followings:
1. Are the multi-feed conditions and paper quality requirements satisfied? - Please confirm whether the documents satisfy the conditions described in "Multi-feed detection condition" and "Document quality" of Error Recovery Guide.
2. Did you fan the document before setting? Has the document just been printed with copier or laser printer? - Please reduce sheets of the document or fan the document 3 to 4 times to remove static electricity.
3. Is the thickness of the bundle of documents less than 5 mm?-Please reduce the number of sheets of the document to satisfy the condition.
4. Is the Brake Roller dirty? - Clean the same
5. Is the Brake Roller set properly? - Please install the Brake Roller correctly.
6. Is the Brake Roller worn out? - Please check Brake Roller and Pick Roller counters, if the recommended cycle has exceeded or if the Brake roller is worn off, then please replace the Brake Roller.
If the above information doesn't help, please contact an authorized FUJITSU scanner service provider or the dealer where you purchased the scanner.

Hope the above information is helpful.

Thanks & regards,
ScanCare

Aug 21, 2013 | Fujitsu fi-6130 duplex scanner

2 Answers

Cannonc DR4010 c pulls thru all the pages at one time- it does not pull individually-


This is clear roller problem. Clean the rollers thoroughly witha damp cloth. The ****** rollers should ideally be cleaned in power-off mode. This should solve paper feeding problems. Check if the pages are dusty.
The rollers last for about 250,000 scans. If it has crossed this number, you need to change them.
S. Mohan, Chennai, India

Jul 20, 2009 | Canon Office Equipment & Supplies

1 Answer

Scanner is not reading multiple pages...


Check your scanning software settings. If you are getting only one file output, then you must have chosen 'multipage' option.
S. Mohan

Jun 12, 2009 | Canon DR-2580C Path-Through Scanner

1 Answer

Canon Dr-5020 grabbing multiple pages


Wipe the rollers with a damp cloth thoroughly. Remove all the dust in the glass for a claen scan. The red color roller roller in the bottom needs thorough cleaning, rotate with hand gently (in power-off mode) and clean it thorughly. No solvents pls, except Isopropyl alcohol for cleaning
S. MOhan, Chennai, India

Mar 03, 2009 | Canon DR-5020 Path-Through Scanner

1 Answer

Canon DR-2080c - Replacing rollers


Check for a switch on the scanner that is made to feed single pages or multiple pages. If it is on single page it can multi jam all the time.
As far as the rollers go there is a pick up roller, separation roller, and a feed roller. You can clean them with rubbing alcohol to see if its indeed the tires that are bad. The exchange kit has all three tires in it that are user replaceable.

Jan 25, 2009 | Canon DR 2080C Path-Through Scanner

1 Answer

Camera B error for crystal XL 40


You are right, it is very likely!. These type of scanners either use multiple cameras or use multiple mirrors to break a segment into a focussable area and do electronic stitching. (Electronic stitching is another painful area, the scanner has to 'create' a true image removing duplicate pixels). Also with Lens there is focal length aberration. Please note even the brochure carries the statement, "Torsion stabilised" suggesting that it is succeptible for misalignment. The mirrors are kept in position by rubber pads and tiny springs, but rubber pads being sensitive atmospheric variations, there can be focussing issues. Unfortunately you cant even kick the scanner accidentally or on purpose!

S. Mohan

Nov 15, 2008 | Contex Scanning Technology Contex...

1 Answer

Scanned sheets divided


In the preference section Uncheck "Detect Multiple originals".

Jun 09, 2008 | Agfa SnapScan 1212u Flatbed Scanner

2 Answers

XEROX DOCUMATE 510


The rollers and retard pad need replaced.
The rollers are self explanitory, the retard pad is so named to retard the feed of multiple sheets of paper.
That is your problem.

Nov 07, 2007 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

Canon Dr-5010C Scanner to Pc problems.


Are other formats, like JPG, working okay? Unselect multiple pages so that you get on image per sheet. Reinstall scanning software after a 'scandisk' command.

S. Mohan

Mar 04, 2007 | Canon DR-5010C Path-Through Scanner

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