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New Refrigerator Past Warantee Not staying cold

I have a two year old Kenmore R134A refrigerator with top freezer that just started not staying cold. The freezer is OK but also seems not as cold. Bought it brand new - past warantee though and not sure what to look for.

This is a 6 1/2yo unit (I think this is the product number) and first was not getting cold on freezer side so emptied it looked for frost etc and brushed/vacuumed/cleaned accumulated dust from condenser coils and have an intermittent problem with loss of cooling--compressor runs smooth and time may not be cold (ie 50F) and then that PM 28F in freezer..naturally with single compressor the refriderator side seems effected too although initially it did not seem to be effected ( it too is sporadic as cool right now)

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  • not so cool Feb 29, 2008

    thanks I see I made my post a little confusing but tailing on to the Kenmore question...MY refrigerator is a Kitchenaid Superba 48in built-in unit and the rest is accurate. I am sorry for the confusion and frankly don't know if it matters.

  • not so cool Mar 03, 2008

    actually it was working OK but I worried about long term so had guy from the Sears service come and check it he says it is a bad compressor...not knowing anything I suppose it could be but right now it runs quiet and the freezer is 20 degrees and fringe nice and cool. Does that make sense?



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It sounds like your condenser coils need to be swapped.

Replacement parts are available from the manufacturer and aftermarket suppliers. More conveniently, you may be able to find replacement parts through the retailer that sold you the refrigerator or at an appliance parts store.

Please let me know if this helps. Good luck!

Posted on Feb 29, 2008

  • 1 more comment 
  • Alexander Kogl Feb 29, 2008

    Even built-in units have condenser coils. Try to get them swapped by a technician in your locale if you can.

  • Alexander Kogl Mar 03, 2008

    not so cool,

    Has this helped?

  • Alexander Kogl Mar 05, 2008

    Great! Please leave a rating if you would be so kind.



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New Refrigerator Past Warantee Not staying cold

is the fan in the freezer running? if not then the air cant circulate and nothing will cool properly. if is running, is there frost build up on the inside back wall of the freezer? if so you have a defrost problem. if no frost on the back and the fan is running, remove the back panel inside the freezer and make sure all of the silver coils have light frost on them. if only part of them are frosted get out your manual and look at the warranty section. then seal system may have a 5 year warranty. if it does then call sear for warranty service. if the coils only have partial frost and its not under a 5 year warranty buy a new frig. because repair will cost more than its worth

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