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Answer # 1

We are getting Scanner Error 5 on initialization (repeateable). Does anyone know what the error means?

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  • morne du plessis

    morne du plessis if replacement scanner does the same trychecking the formatter board also

    May 02, 2014

  • morne du plessis

    morne du plessis i had same problem but replacment scanner had no success- i swopped the formatter board and it worked

    May 02, 2014

Obehi Technology Solutions

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Answer # 2

First, power the printer off, wait for about 30secs and power on. If problem persist replace the scanner.

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