I tried to take the advice to go to the control panel and deselect offline the only problem is my computer does not display a deselect button when i right click it. i need more advice. Sometimes it just works and other times it displays the offline when you go to print. i just need to know how do i change the offline to print and i will no longer have problems with my printer!
PLEASE HELP ME ASAP
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Re: hp deskjet f340 series keep showing offline
follow the steps:
>unplug the usb cable from the back of the printer
> go to the printers folder inside the control panel
> right click on the printer icon and then click on delete.
> if the printer icon is deleted and if there are no more printer icons related to your printer, plug the usb cable back to the printer and wait for few minutes while it automatically installs the driver.
NB: if you are unable to delete the printer icon. then right click and click on "pause printing" and then again right click and clear the documents in queue. if it is done then delete it.
if you are unable to clean the documents in queue, then
click on Start-->Run, type "services.msc" and click ok.
Double click on print spoolers and then click on "Stop" and then click on "Start". Restart the computer. then try to delete the printer icon.
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If it says printer offline then it can only be that your leads are not in the printer right. or it switched off, if it keep on saying this then I would reinstall the printer driver CD software.
All the Best Pineworks
check that the printer is turn on, if on turn it off and on again, secondly check by double clicking the printer icon on your pc start bar i,t will open a pop/dialogue box, click on file and see if the offline is tick if so disable the tick.
> start-->run, type services.msc
> double click on print spooler and click on stop and then click on start. press ok and close all the windows.
> unplug the usb cable from the printer
> now go to control panel and open printers and faxes.
> right click and delete all the printer icons related to hp deskjet f300 series.
> now plug the usb cable back to the printer
> wait for few minutes while it installs the driver automatically.
> thats it... now try printing
Hi,I was working for HP as Sr. tech support for 18 months in All in One printer Department, newly joined at Fixya to test my technical skills.
Step 1.Unplug the USb and reconnect it.
Step 2.If that doesnt works, right click on the printer ICOn in the control panel ->Printer and faxes.Check whether do u see "use printer Online".If u see it click on it and then check the printer,If it doesnt works or If u dont see the option "Use printer ONLINE".Go to Step 3.
1.Right click on MY computer ->Properties->Hardware->Device manager.
2.You will get Device manager window popping out.
3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.
4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:wE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP DESKJET F300)
5.Disconnect the USB and reboot the PC.
6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.