I tried to take the advice to go to the control panel and deselect offline the only problem is my computer does not display a deselect button when i right click it. i need more advice. Sometimes it just works and other times it displays the offline when you go to print. i just need to know how do i change the offline to print and i will no longer have problems with my printer!
PLEASE HELP ME ASAP
Hi,
follow the steps:
>unplug the usb cable from the back of the printer
> go to the printers folder inside the control panel
> right click on the printer icon and then click on delete.
> if the printer icon is deleted and if there are no more printer icons related to your printer, plug the usb cable back to the printer and wait for few minutes while it automatically installs the driver.
NB: if you are unable to delete the printer icon. then right click and click on "pause printing" and then again right click and clear the documents in queue. if it is done then delete it.
if you are unable to clean the documents in queue, then
click on Start-->Run, type "services.msc" and click ok.
Double click on print spoolers and then click on "Stop" and then click on "Start". Restart the computer. then try to delete the printer icon.
Thanks and regards,
Agnel
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have hp f340. was working. got new computer with vista and worked for a while. had three documents in print cue. successfully canceled 2 of the 3. Cannot cancel/delete the last doc. cannot find out how to uninstall printer (have vista). help pleas.
everytime I go to print something my printer is offline. there are no instructions don't know what to do
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