Hi there,
Make sure that your camera battery was fully charged, and the you have turn ON the camera after you connect it the the computer.
It will not automatically transfer the picture, a dialouge box will appear when the computer detects the imaging device you connect, you will then ask to pick or choose the picture you want to transfer to next destination folder. Make sure that you remember the folder you have transfer the picture, once it was transfer the photo will be automatically removed from the camera.
Let me hear from you again if you have any other more concerns.
Regards,
micro~
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