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this washer has different detergent concentration levels settings.
1.By holding delay wash then power button at the same time, while unit is off. then a C1,C2,C3 are main detergent concentration settings C1 being regular HE detergent and C3 being very concentrated some detergents tell you X2, X3
S1,S2 are softener
B1,B2 are bleach
2. Then use buttons Delay wash to scroll for main detergent
Extra rinse for softener
Bleach for bleach
3. power button to exit and confirm
hope this helps also in manual and to clean tanks, Manual says to call a 1800# or find the instructions on the web.
I've had this washer for a week no problems yet
this is joyce
You need to call who ever you bought it from and tell them the problem that you are having, I have the same set and I am not having that problem at all. I love my set, just be sure to use the he detergent, or you will have problems that the manufactr will not help with.
Dont overload machine the clothes wont smell clean.
I was having the same problem. Repair man replaced VALVE AW
He told me it is from the sedement in your water. If you have a water softner, it may not be the problem, unless it is not working properly. Sounds strange, but problem is fixed.
I've had this same problem and solved it by removing the detergent/bleach/softener dispenser drawer from the machine and seriously cleaning out all of the "gunk" from the drawer and from inside the drawer area on washer. Sometimes I have had to repeat the cleaning and then the fabric softener begins dispensing again. I have model # 417.43042200 but it may work on all the Kenmore front loading washers.