Question about HP LaserJet 5550dtn Printer

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Laser Jet 5550DTN printing problem

HP LJ 5550DTN Color printer won't print multiple pages when sent to print only prints out 1 page

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  • Connie Knapp
    Connie Knapp Mar 03, 2008

    Its a document with more than 1 page. (yes 5 or 10 page document) :)

  • Connie Knapp
    Connie Knapp Mar 03, 2008

    This seems to have just started out of the blue. And its actually that it won't print multiple copies - I guess it does print multiple pages ok. Sorry for the confusion

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My 5550 printer is not printing, there is no error message. i am on LPT1 as per customer service

Posted on Aug 25, 2009

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I am reading your question and coming up with 2 different thoughts.
Are you wanting multiple prints of one page, or are you wanting to print out a 5 or 10 page document?
I am not sure how to answer.

Posted on Mar 01, 2008

  • Rick Kasper Mar 03, 2008

    Sorry to take a while to get back to you. Been out on the road all day.

    Have you looked on your driver and made sure it is not set up to print only the "current page"?

    That sounds like where your problem is. If you have current page selected it will only print the page that appears on your screen.

    You you may have to reload a different driver.

    95 percent chance I would say that the issue is on the default settings on the driver, or a corrupted driver that needs to be deleted and updated.

    You can go to HP.com and see what drivers are available, you may have to switch drivers, and if your printer is one that uses your computers memory to spool the print job, you may have to allocate more virtual memory on your computer hard drive to accomodate the jobs your running.

  • Rick Kasper Mar 03, 2008

    You do select more then one set when you print?

    When you go to " FIle" then select print and you select multiple copies it only makes one set??

    Hmm , really sounds like the driver is the issue.

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