Question about Jenn-Air JDR8895AAS Dual Fuel (Electric and Gas) Kitchen Range

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Oven door during self cleaning mode

My Jenn Air SEG 196 will not let me lock the oven door during self cleaning mode. Both dials are on clean mode and when I move the lock switch to the right an awful buzzing sound happens until I move the lever back to the left. Thanks for your time. Vickie Roberts

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  • jhoagland Nov 25, 2008

    Same problem. On a 20-year old built in Jenn Air, with both dials set to "clean," the oven door lock makes a buzzing noise when we try to set the lock and will not engage. Thus, no cleaning cycle can happen. Would like to clean the oven soon before cooking a turkey, but I sure hope that we don't end up with the door luck stuck shut like many others note. Regarding that, the manual says the knobs must be on "clean" in order to disengage the lock.

  • sloube Dec 16, 2008

    My 11-year old dual-fuel SVD8310-C just did this today when I decided to clean the oven.

  • rain2 Jan 12, 2009

    My Jennair seg196 would not self clean after both dials were set to the cleaning setting. The lock engaged and not it will not open.

  • Anonymous May 12, 2009

    I have the same problem...horrible buzz, exact same symptoms.
    To make matters worse, shyster repairman sent by home warranty came out and fiddled with it for 5 minutes (did NOT open it up to inspect the latch mechanism/switches/solenoid), told me he needed to order a new latch assembly, and then told the warranty people the latch must be bent by excessive force (so they denied my claim). The visible latch is not bent in any way, and once I educated myself as to what parts were involved, there is NO WAY he could diagnose the problem without opening up the stove. I need to know how to open this thing up to inspect the parts.

  • cleftrock May 12, 2009

    I too have a SEG 196 and it does the same thing as jhoagland's. I cannot figure out how to open it up to access/inspect the solenoid and other parts.

    A crooked repairman for the home warranty company came out and fiddled with the latch arm for 5 minutes, tried to get it to lock, and then wrote up a bogus report to the warranty company that the latch was bent due to excessive force (so they won't cover). He did NOT open up this oven to inspect the parts at all, and the visible part of the latch is not even bent! Warranty co. is sending out another contractor tomorrow for 2nd opinion at my demand, but that company has an F rating with the better business bureau! Help!


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Hi there sounds like a faulty door interlock!!!!
have you tried just leaving the cooker on self clean as some models will lock them selfs.

Posted on Feb 29, 2008

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if you have dial controles. if you turn off the oven thermostat to off, it will not let oven unlock. keepit set to clean and you should be able to unlatch.
If digatil clock ,auto lock try reseting into clean and then cancle it. Dont forcethe door. you will cause more dammage.

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Jennaire self-cleaning oven won't lock.


Take a look at this link. It sounds like there is an issue with the electric locking mechanism. These devices are exposed to a lot of heat during the self-clean cycle which can, over time, lead to failures.

Scroll the upper part of the page (righ-hand side) to see the door lock components. You didn't say which model you had, but this diagram covers a few models.

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I need direction on how to start the clean cycle on my jenn air

Use to set a self-clean cycle or a delayed
self-clean cycle. One press of the Clean
pad sets up an immediate clean cycle. A
second press of the Clean pad sets up a
delayed clean cycle.
• Clean oven
frame, door
frame (area
outside of gasket)
around the
opening in the door gasket with a nonabrasive
cleaner such as Bon Ami*. These
areas are not exposed to cleaning temperatures.
• Remove air grille.
• Remove oven racks. If racks are left in
during a clean cycle, it may impair function
and they will discolor. Turn off the
oven light and close door.
* Brand names for cleaning products are
registered trademarks of the respective
1. Press Clean pad once.
2. Press the Auto Set pad for 3 hours of
cleaning time, press again for 4 hours
and again if 2 hours of clean time are
3. CLEANING and LOC plus the clean
time will appear in the display.
4. When the clean cycle is complete,
CLEANED will be displayed. LOC will
remain on until the oven has cooled
(approx. 1 hour).
5. When the oven is cool, LOC will no
longer be displayed and the door may be
6. Wipe out the oven interior with a damp
cloth. If soil remains it indicates the
cycle was not long enough.

1. Press Cancel pad.
2. If LOC is NOT displayed, open oven
door. If LOC is displayed, allow oven to

Thanks for using Fix Ya, Please take the time to rate this solution.


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