Question about Casio Exilim Card EX-S100 Digital Camera

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Locked lens The lens is out and won't retract. This started out happening occasionally, and I found that if I removed the battery and re-inserted it, then the lens would close. Now it has come out and won't close at all. Even when I place it on the charger, it has made a little whirring sound but will not retract. Can anyone help?

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  • ldb853 Dec 12, 2008

    I was taking pictures today and my camera went dead with the lens outI've taken the battery in and out and the camera will not turn on and off, I'm stuck without another battery or my charger!

  • babzinlove
    babzinlove Apr 01, 2009

    I have the same problem. can anyone tell me how much it costs?

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  • 56 Answers

You have to replace whole lens block,the zoom gears are probably causes your problem but as I know they can't be replaced separately

Posted on Feb 29, 2008

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1 Answer

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This can happen when you use a battery that is almost without charge. Please remove the battery and charge it, before placing it back. Then be careful not to touch the lens, till the camera has a chance to retract it.
After you place the battery the lens should retract.
If the battery is really charged. You should not think it is charged, because you had it on the charger till the light indicated battery full.
There is also a chance you stopped the lens while it was coming out. A sensor detected this. To avoid damage to the lens construction, the camera switched off automatically. Also remove the battery and after a few seconds replace the battery and switch on the camera. Careful you don't touch the lens again.

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Try removing and replacing batteries to reset the camera. Ensure that batteries are fully charged.

If that does not clear the problem, then the lens error is usually caused by mechanical faults concerning lens assembly. This happens because there is dirt inside the lens (sand dust), or one part in the lens assembly is bad or went out of place.
Because of this he lens cannot extend or retract fully, the error is detected and lens error is returned.

Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
If if does not extend tapping gently the back of the camera, and if it does not retract helping lens back in while turning camera respectively on and off.

More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

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Try removing and replacing batteries to reset the camera. Ensure that batteries are fully charged.

If that does not clear the problem, then the lens error is usually caused by mechanical faults concerning lens assembly. This happens because there is dirt inside the lens (sand dust), or one part in the lens assembly is bad or went out of place.
Because of this he lens cannot extend or retract fully, the error is detected and lens error is returned.

Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
If if does not extend tapping gently the back of the camera, and if it does not retract helping lens back in while turning camera respectively on and off.

More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

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A call to Vivitar only results in the suggestion that you send it in for repair.

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