Question about GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket

1 Answer

"Poof" Washing Machine Began Smoking, now displays no evidence of getting power!"

I have a GE HARMONY PROFILE Washing Machine, and a few days ago I showed an error message of a broken Clutch Coupling. After doing some research I saw this message is not unusual and that by doing a reset sometimes fixes the problem...and for a few loads it did!

This morning however I was finishing a SMALL load of laundry when I heard a "POOF" and I want to be very clear on this sound so that others reading this can understand the sound. It WAS NOT a knock, bang, grind,pop, or shatter, it was a VERY VERY loud "POOF" much like a gas stove sounds like when it ignites.... but this was 10 times louder.

I immediately ran to the wash room to find the unit emitting smoke from the top back and also from the tub area. The smell was of burnt rubber or plastic. I quickly unplugged the unit and made sure it was not on fire. I let it set for about 5 min, then I plugged it back in. NOTHING. No light up or picture on the LCD screen, no sound from the buttons, NOTHING. It is like there is absolutely NO power getting to the unit. What could this be. I have been here before and received great support concerning my dryer which needed a blower motor, I am ALL EARS on what could help this situation.

Thank You,
gamblehouse2003

Posted by on

  • gamblehouse Mar 01, 2008

    Took the unit apart Main PCB Assembly, is scorched on the inside, looked into replacing cheapest $202.00 plus shipping! I am afraid it might have fried the LCD screen or something else. Any ideas?

  • Anonymous Aug 21, 2008

    gamblehouse,

    Had exactly the same thing happen. Kept resetting the unit and then finally..Poof...nasty smell and no display. After a complete teardown and reassembly, discovered the "circ filter" ??? was smoked. This is part 241 on the parts explosion. Now, I still don't know what is the contributing factor to how this finally overloaded this part or if it was on its way out, but I have totally cleaned, greased and reassembled the washer and I'm willing to roll the dice on a new filter. If anyone can offer an explanation on this failure mode, it would be appreciated. Thanks.


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  • Master
  • 958 Answers

Maybe not...try replacing the main pcb first. but heres a tip...look at the plastic holder of the main board, do you think water could drop inside the board?...if you think so then better think of a cover that could prevent the water from entering the board. coz that's what happened before... sometimes suds overflow and make their way to the board thru the wires or simply dropping to the board directly... i hope i was able to help....

Posted on Mar 07, 2008

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Posted on Jan 02, 2017

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