Question about GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket

1 Answer

"Poof" Washing Machine Began Smoking, now displays no evidence of getting power!"

I have a GE HARMONY PROFILE Washing Machine, and a few days ago I showed an error message of a broken Clutch Coupling. After doing some research I saw this message is not unusual and that by doing a reset sometimes fixes the problem...and for a few loads it did!

This morning however I was finishing a SMALL load of laundry when I heard a "POOF" and I want to be very clear on this sound so that others reading this can understand the sound. It WAS NOT a knock, bang, grind,pop, or shatter, it was a VERY VERY loud "POOF" much like a gas stove sounds like when it ignites.... but this was 10 times louder.

I immediately ran to the wash room to find the unit emitting smoke from the top back and also from the tub area. The smell was of burnt rubber or plastic. I quickly unplugged the unit and made sure it was not on fire. I let it set for about 5 min, then I plugged it back in. NOTHING. No light up or picture on the LCD screen, no sound from the buttons, NOTHING. It is like there is absolutely NO power getting to the unit. What could this be. I have been here before and received great support concerning my dryer which needed a blower motor, I am ALL EARS on what could help this situation.

Thank You,
gamblehouse2003

Posted by on

  • gamblehouse Mar 01, 2008

    Took the unit apart Main PCB Assembly, is scorched on the inside, looked into replacing cheapest $202.00 plus shipping! I am afraid it might have fried the LCD screen or something else. Any ideas?

  • Anonymous Aug 21, 2008

    gamblehouse,

    Had exactly the same thing happen. Kept resetting the unit and then finally..Poof...nasty smell and no display. After a complete teardown and reassembly, discovered the "circ filter" ??? was smoked. This is part 241 on the parts explosion. Now, I still don't know what is the contributing factor to how this finally overloaded this part or if it was on its way out, but I have totally cleaned, greased and reassembled the washer and I'm willing to roll the dice on a new filter. If anyone can offer an explanation on this failure mode, it would be appreciated. Thanks.


×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 958 Answers

Maybe not...try replacing the main pcb first. but heres a tip...look at the plastic holder of the main board, do you think water could drop inside the board?...if you think so then better think of a cover that could prevent the water from entering the board. coz that's what happened before... sometimes suds overflow and make their way to the board thru the wires or simply dropping to the board directly... i hope i was able to help....

Posted on Mar 07, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a ge profile harmony top load washing machine. Is there any way I can get more water to fill with certain loads of laundry?


there should be something on the console that says small medium large,that's the water settings.if you have a few things to wash put it on small,large load fill it up on large that's it.

Apr 09, 2011 | Washing Machines

1 Answer

My ge profile harmony washing machine has a message that says "a problem has been detected with this unit."


Washers - Harmony Washer Error Message or Code
The Harmony washer electronics can automatically determine if problems exist with the machine. Sometimes an error code can also be present because of things the machine cannot control: like changes in house voltage, water pressure, or temperature.

"A problem has been detected with this unit" will be displayed on the screen.

The most common solution for this message is to turn the machine OFF and then ON. However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control.

Solution:

1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT.
2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in.
3. Clear Setup Mode: After power is restored, a setup screen that begins with "Congratulations..." will be shown. DO NOT PRESS the OK button shown at the bottom of the screen. Press the START/STOP and POWER buttons simultaneously until the Home Screen is displayed. Your unit is ready to function normally.


GOOD LUCK. TIMOTHY DO 714-334-1998

Aug 04, 2010 | GE Washing Machines

2 Answers

Have a message on GE Profile Harmony washer that say " a problem has been detected with the unit" help?


Washers - Harmony Washer Error Message or Code
The Harmony washer electronics can automatically determine if problems exist with the machine. Sometimes an error code can also be present because of things the machine cannot control: like changes in house voltage, water pressure, or temperature.

"A problem has been detected with this unit" will be displayed on the screen.

The most common solution for this message is to turn the machine OFF and then ON. However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control.

Solution:

1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT.
2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in.
3. Clear Setup Mode: After power is restored, a setup screen that begins with "Congratulations..." will be shown. DO NOT PRESS the OK button shown at the bottom of the screen. Press the START/STOP and POWER buttons simultaneously until the Home Screen is displayed. Your unit is ready to function normally.

Jan 15, 2010 | GE WPGT9360E Profile Harmony 4.0 cu. ft....

1 Answer

How do you remove the washer door


Thanks very much, but my husband found a way to remove the lid on the washing machine. There are 3 screws on each side of the lid that have to be unscrewed in order to remove the lid.

Jan 13, 2010 | GE WPGT9360E Profile Harmony 4.0 cu. ft....

1 Answer

Ge profile washer has a d5 code that is displayed machine


CHECK THE TIMER. I DON'T KNOW IF THAT IS WHAT IT IS, BUT IF IT IS YOUR TIMER, YOU NEED TO CALL A REPAIRMAN AND SEE IF HE CAN FIX IT FOR YA. HOW OLD IS YOUR WASHER?
RODNEY

Apr 12, 2009 | GE Profile Harmony WPGT9360E 4.0 Cu. Ft....

1 Answer

I have a GE Profile Harmony washing machine,when I go to turn it on a notice pops up ther is a problem with this unit,what do I do?


What does the notice say? Also, it's important to enter the Field Service Mode:

1. Press the POWER key to turn the dryer on.
2. Press HELP. The main help screen is displayed.
3. Press and hold MY CYCLES and BACK simultaneously for 3 seconds. Press EXIT to return to the HOME screen.


This will tell you what exactly is going on with your washer. Good luck!

Mar 07, 2009 | GE Profile Harmony WPGT9360E 4.0 Cu. Ft....

1 Answer

WASHERS WILL START


GE Profile Harmony
1 press power ( to wake up washer)
2 press Home ( it may already show HOME)
3 press HELP
4 press and hold MY CYCLES and BACK (for 3 to 5 seconds)

the service mode diagnostics screen will come up
it will show what errors are recorded..( if more button is displayed then also go to next list)

be sure to write them down exit will clear the codes and run a test

Let me know what the errors are I can help..

Mar 16, 2008 | GE Profile Harmony WPGT9360E 4.0 Cu. Ft....

2 Answers

Ge Profile Harmony Washer doesn't drain properly.


It sound like you have a blocked pump. Remove the pump from the machine and check where do you have this clogged, inside the pump or in one of the pipes connected to it. Good luck!

Aug 16, 2007 | GE WPGT9360EPL Top Load Washer

Not finding what you are looking for?
GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket Logo

633 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Tim Whalen

Level 3 Expert

3056 Answers

Are you a GE Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...