Question about Microsoft Xbox 360 Console

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Xbox 360 does not play DVD's

When I put in dvd's on my xbox 360, immediately a large black square blocks the center of the screen. What is the problem?

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  • pmmz Aug 18, 2008

    turn off closed captions

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Get a hard drive or you can not play DVDs.

Posted on Mar 18, 2008

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I just bought and replaced my drive for my xbox 360, and it reads movies and cds, but it reads my games as a dvd, and says play dvd. When I select it is either stays on the xbox logo screen, or it it says...


Sounds like the DVD drive is going bad. Pretty soon it'll stop reading everything.

You could replace the drive yourself. Just buy a replacement drive off eBay/Amazon or some other retailer. The issue with that is that the Xbox 360 DVD drives are designed to
only work with the Xbox it came with, so you'll have to do some fancy stuff to get the replacement to work in your Xbox.

Here's a link to replacement drives.
Here's a link to a guide (with excellent visuals) on how to actually replace it.

Too complicated? Just send it back to Microsoft, let them sort it out. If you're under warranty it should be free; otherwise, it'll cost you some money. Here's a link to their service center. (If you send it in, remember you keep your hard drive! They might not send it back if you forget.)

Hope it all works out!

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call microsoft and describe the problem to them, follow the steps they give you.

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check the firmware if not compatible with you game

Mar 25, 2010 | Microsoft Xbox 360 Console

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Make sure SAP and/or closed captioning is turned off. Also make sure PIP is not activated as well.


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Same problem


If you have a flashed Xbox 360 it could be that the new game has a protection called Wave3.

That protection makes the games to run as a DVD if the speed of the dvd is not 12X.

Because when you got a flashed DVD, your dvd doesn´t play games and dvds at 12X speed.

That makes that wave3 is feeling a higher or lower speed than it should be and blocking it and says Play DVD. Exactly the problem you got.

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did you check to see if the av conponent was on tv/hdtv?

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Try using a cd lens cleaner in the XBox 360 dvd drive, and make sure the game cd does not have scratches.

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