Question about Brother MFC 420CN All-In-One InkJet Printer
The printer will not feed paper from the paper tray
Broken gearwheel or stained encoder disc.
No way to fix it by yourself, sorry!
Posted on Mar 01, 2008
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Posted on Jan 02, 2017
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The paper is not feeding from the paper tray. The loud click is alarming, but not the problem. Check the adjustments in the paper tray. The left and right guides should be snug, but the rear guide should give between a 1/16 inch and a 1/8 inch of free play.
To check, press the purple lever at the right front of the tray. The leading edge of the stack of paper in th etray should rise out of the tray so that the top piece of paper can be fed into the drum assembly. If the stack does not rise evenly, or will not rise, the rear adjustment is the problem.
You can inspect the springs in the paper tray by removing the plastic cover that is above the white translucent roller in the tray. To do this turn over the tray and release the catches with a little screwdriver. I do not think there is a missing spring. While you have the cover off clean the lnt from behind the roller.
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