Fresh air is reading perform cleaning. exactly what does that mean,I cleaned the filter and the plate but it stii reads perform cleaning.HOW

If the light goes out, it is time to replace the bulb AND the bulb starter. They need to be replaced every two years. Beyond that, they are an expensive night light. If you need to order one, call (336) 499-2505. Also ask for supplemental cleaning instructions since the original instructions are incomplete.

I found this link to get parts for it:

airpurifierrepair.com

Ecoquest can support the product for you as well regardless of who you bought it from.

If you did not thoroughly clean the contacts for the ozone plate, the "Perform Cleaning" light will not reset.

Unplug the machine and unscrew the phillips head screw on the back grill of the machine, that is just above the plug. There are depressions on the sides of the back grill that has a plastic tang that hold the back grill to the machine. Press the back grill inwards to allow the tangs to clear the sidee and the back grill should now be easily removed. Remove the two thumb screws on the top corners to remove the filter. Once the filter is removed, then you can remove the purification plate and remove the two screws that hold the RCI cell. The RCI cell and filter can be cleaned by vacumming out the dust and dirt.

The purification plate can be cleaned with a old toothbrush and a water and amonia solution. Scrub the metal grid with the toothbrush. Do both sides and then rinse with water, allow it to dry completely before reinstalling the plate. After every part is cleaned reassemble the purifier, and plug it in. Then press the reset reminder button on the front of the keypad to clear the "perform cleaning" message. This message will appear again after the purifier runs for 30 days to remind you to clean the purifier. Hope this helps you.

Check the plate contacts and wiring. Make sure that the contacts are clean and make a good contact with the wiring. You can clean the contacts with a old toothbrush with some amonia and water solution. Make sure that the contacts themselves make contact with the metal grid on the purification plate. Hope this helps.

The metal contactors and the wire spade connectors get pretty corroded and can cause continuity problems . I have had to replace those spade connectors and clean the metal contactors with emry sand cloth. Another trick is to soak the plate in ammonia to reduce the corrosion present on the grids

The Fresh Air has a reminder on the LCD to Perform Cleaning. This reminder will display if the purifier runs for 30 days. When this reminder is displayed perform the following steps to clean your purifier.

1. Cleaning the Case:

Wipe the unit with a soft cloth dampened with water. Do not use chemicals or solvents. Vacuum the front and rear grills to remove any lint buildup.

2. To clean the lint screen, RCI cell and purification plate:

3. To remove the back cover:

Remove the plug from the back of the unit. Unscrew the screw above the plug socket on the back cover. To remove the back cover, press the back sides of the back cover to unlatch and tilt the bottom of the back cover to remove.

4. To remove the rear lint screen:

Remove the two thumbscrews holding the top of the lint screen. Remove the lint screen by pulling back the top of the screen, then lift it up and out.

5. Removing the RCI cell:

Remove the RCI cell connector by pressing the connector locking tabs. Pull the connector straight out to unplug.
Remove the RCI cell by removing the two thumbscrews. Slide the RCI cell down and out of the unit.

6. Cleaning the RCI Cell:

Remove the RCI cell and carefully vacuum accumulated lint. Do not wash the RCI cell. Damage from water may result.

7. Rear lint screen cleaning:

You have two options

1. When visibly dirty, simply remove the rear lint screen from the unit and with a duster attachment on a vacuum, remove the heavy particulate.
2. In addition to step 1, the filter can be washed with hot water (do not use soap). Allow to dry prior to reinstalling. Replace if damaged.

8. Cleaning the Purifier Plate:

Remove the plate from the card cage by grasping the middle edge nearest to you, and slowly pull it straight out. Clean with mixture of one part water and one part ammonia. Place plate and ammonia mixture in a dish and allow it to soak for no more than 10 minutes. Remove plate and scrub with a toothbrush. Rinse thoroughly and air dry for 24 hours or use a blow dryer to dry thoroughly.

After all parts have been cleaned and are thoroughly dry, reinstall components in reverse order. Turn the purifier on, and on the key pad, press the reminder Reset button to clear the Perform Cleaning message.

If this has been helpful, please rate this solution. Thanks

The Classic XL-15 should have 2 individual indicator lights. The 'red' light is the ionizer indicator, and the 'green' light is the ozone level indicator. Both lights should be illuminated, if the unit is operating properly. The red light should be pulsing, and the green light should be dimly lit, and brightened as the output knob is turned up - indicating a higher ozone production. If the green light is not lit, you likely won't smell the ozone. The first thing you should try, is cleaning the filter and glass ozone plate. Unplug the unit and remove the rear air filter. Clean the filter with clean water and allow to COMPLETELY air dry. Removed the glass plate by depressing the lever behind the glass plate, and gently pulling it out. Clean the glass with a half water, half ammonia (or distilled white vinegar, if ammonia not available) and an old toothbrush to clean between the mesh. Dry plate with a hair dryer and re-place plate into unit. Replace dried air filter, making sure the little tab on the bottom is secured into the interlock. Power the unit on and you should see the indicator lights and smell the fresh ozone!

means dump the water bucket and clean the filter.

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On the face of Fresh Air there is a reminder reset. After cleaning unit turn it on and press the reminder reset this message sholud go away