Question about Creative Labs Zen Touch MP3 Player

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Vision M not recognized



Creative Zen Vision M.
MP3 playing is not recognized by any PC or laptop I have tried syncing too. Purchased new USB cables, reinstalled USB drivers and no luck. The MP3 will charge when connected but the PC does not recognized that there is a device plugged in. My 1GB USB keychain ($10) gets recognized instantly. Read a lot of forums that say it may be Media Player or the USB drives. Since it does not work an several different PCs I am thinking it is the MP3 player's connection. Any input would be appreciated. Thanks.

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  • Anonymous Mar 11, 2008

    I'm having the same problem.

  • Xtpz Mar 22, 2008

    I paid for tech support but no luck contacting anyone. so now I'm trying to figure it out myself.

  • minniek22 May 11, 2009

    no matter the computer or the usb cable i use... my zen will not connect. it charges, but don't register on any computer.

  • Anonymous May 21, 2009

    I have the same problem...when using my USB cable I can charge my ZEN, but my PC doesn't see my ZEN MP3 Player. Is there a fix for this. I am going to try downloading my ZEN Software to my PC and hope it will work this time!



    Aloha,

    Mavrick

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I'm having the exact same problem. My zen is 'charging' but isn't detected anywhere on my pc and I'd leave it charging for days but nothing happens. I've tried different usb ports, reinstalling the software several times but nothing. I recently reinstalled Windows and with my new pc my Zen cannot work on it for some reason?! I put previous files from my old pc onto my Zen hoping that I could transfer them onto my new Windows pc but I fear I've lost the data on my Zen completely. Arggh, any suggestions guys? Please..x

Posted on Mar 09, 2008

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Posted on Jan 02, 2017

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