Question about Creative Labs Zen Touch MP3 Player

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Vision M not recognized



Creative Zen Vision M.
MP3 playing is not recognized by any PC or laptop I have tried syncing too. Purchased new USB cables, reinstalled USB drivers and no luck. The MP3 will charge when connected but the PC does not recognized that there is a device plugged in. My 1GB USB keychain ($10) gets recognized instantly. Read a lot of forums that say it may be Media Player or the USB drives. Since it does not work an several different PCs I am thinking it is the MP3 player's connection. Any input would be appreciated. Thanks.

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  • Anonymous Mar 11, 2008

    I'm having the same problem.

  • Xtpz Mar 22, 2008

    I paid for tech support but no luck contacting anyone. so now I'm trying to figure it out myself.

  • minniek22 May 11, 2009

    no matter the computer or the usb cable i use... my zen will not connect. it charges, but don't register on any computer.

  • Anonymous May 21, 2009

    I have the same problem...when using my USB cable I can charge my ZEN, but my PC doesn't see my ZEN MP3 Player. Is there a fix for this. I am going to try downloading my ZEN Software to my PC and hope it will work this time!



    Aloha,

    Mavrick

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I'm having the exact same problem. My zen is 'charging' but isn't detected anywhere on my pc and I'd leave it charging for days but nothing happens. I've tried different usb ports, reinstalling the software several times but nothing. I recently reinstalled Windows and with my new pc my Zen cannot work on it for some reason?! I put previous files from my old pc onto my Zen hoping that I could transfer them onto my new Windows pc but I fear I've lost the data on my Zen completely. Arggh, any suggestions guys? Please..x

Posted on Mar 09, 2008

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1 Answer

Creative Zen won't charge or be regonized by my computer.


I have a Zen Vision: M and often have the same problem if it is completely discharged and not used for a couple of weeks.
When I plug it into my laptop I get a message saying 'This USB device has malfunctioned and is not recognized" (or something like that) and the unit will not power on. However, if I leave it attached for about an hour it eventually comes to life.

Do you have a wall charger, or do you only charge bu USB from your PC?

My advice would be:
- Attach it via USB to your PC
- Leave is for 1-2 hours and (hopefully) is should come back to life.

If not, try a different USB cable - I used to use the standard USB cable that came with my Zen Vision: M to charge (and sync) with my PC, but recently my PC does not recognize the device when using this, so I switched to a different USB cable (the one that came with my Sony Ericsson phone) and now it works first time, every time.

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What did you do before the problem was showed up? I have same bug since the moment I was try to connect my ZEN Vision M thru iPod cable. I still can use it as player, but lost the ability to syncronize it with PC. Looks like I fucked up something in my hardware.

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Just install the software that came with your zen (If you got it)

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If that doesn't fix it try the USB cable

Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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How to make Creative vision m, find the computer.

Connect your creative with U. S. B. cable.
Go to my computer, click on right button on mouse go to properties, click on hardware tab, click on device manager button , scrawled to creative logo press on right button on mouse and press on update drives. This worked for me on both of my computers now I can charge my creative and transfer of the files to it with no problems.

Good luck.

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Everything


http://www.anythingbutipod.com/forum/showthread.php?t=10960
If that doesn't fix it try the USB cable

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