Dell Dimension 5100 (D51L1) PC Desktop Logo
Anonymous Posted on Feb 22, 2010

Dell Dimension 5100 will not power up. Was working fine, turned power off, will not turn back on. Power supply tested OK, tried different power switch and ribbon cable connector, replaced mother board battery. Nothing worked. LED on motherboard indicates power.

  • Anonymous Feb 23, 2010

    Silverdragon, thanks for your reply & sorry I didn't give a little more information. This pc was brought to me by a co-worker to troubleshoot, so the monitor wasn't the issue since it didn't work with his home monitor or the one I tried. The power switch is connected to the motherboard via a ribbon cable. I tried a switch and cable from another pc with no result. I used a Dell power supply tester to check the power supply which check out ok. Nothing powers up when the power switch is depressed. I pulled all the drives and the memory, video card, modem card, etc. to see if just the fan in the power supply would at least power on but it didn't. I pulled the heat sink so I could examine the motherboard for a blown capacitor but nothing appeared damaged. I suspect the problem is with the mother board, just wanted to make sure I wasn't overlooking something.

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  • Dell Master 12,061 Answers
  • Posted on Feb 22, 2010
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Have you checked your monitor? Try your monitor on another PC and check it is OK. Once you change the MB battery you effectively "Kill" the PC, as all the settings in the BIOS are removed and must be reprogrammed. You must enter the BIOS, and select "Default" setup and then reboot, you must do this regardless of what else is done first.(A bit hard when you can't see anything" You say... "tried different power switch and ribbon cable connector" (sic) exactly what "Ribbon cable/Power switch"? Anyway as said check monitor, if it is OK, we will proceed from there, then, you must check your video card, test it in another machine, if possible, to see if thats OK, if it is OK, then it is now likely that you may have a Mother board problem. If you can, try another Video card to see if you get Video on screen. see we need to establish "Known Good" items, once we know whats what, we can then go on. Now if any of these things tested are faulty, Monitor, Video card, obviously replace them, however IF they are NOT faulty, as related it may be the Motherboard, Remove the RAM, and see if anything is on screen? If yes, replace RAM, If still NO, then take any cards out, and check, if then OK, replace cards one by one until you get to the one that stops it, there is your problem, replace it. All we are trying to do is get anything on the screen, if we do, then you must redo the BIOS, as related before. Now if you get it going it still may not boot through to windows desktop, if this is the case, after you boot press F8 and select safe mode, when you get asked if you want safe mode or system restore, choose system restore and choose a date before you had a problem that should get you back. You just have to logically work through, until you find the faulty "bit" and replace it.

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    Yup looks like you have sorted it OK, sounds like the MB too me now as well, may I complement you on your troubleshooting skills, well done.









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  • Contributor 22 Answers
  • Posted on Feb 23, 2010
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If it will no fire up ...unplug power cord remove battery hold poer button down for 30 sec. plug power cord back in turn on computer when comes on remount battery pack in computer

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Power "Outages" are not the problem, it is when it comes back on again,and the Power Switch is still ON, that's the problem, the "Inrush" current of reconnection, frequently "Blows" the Power Supply's, I suspect that is what has happened.. You probably need to replace your power Supply, simply open unit up, and remove PSU, via four screws at rear, and get a similar unit, they are relatively inexpensive, under $60.00 usually. Reinstall PSU and connect up all power plugs and you should be good to go.
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That kind of problem is very common to all computers. There are three possible causes. the power supply got shorted, The memory got dump and cannot resist to load the operating system. The system got conflict both the hardware's and software's.

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I'd recommend purchasing a new power supply.

Your Dell Dimension 5100 comes stock with a 305W power supply. This is a bare-minimum wattage that will only handle what they ship on the system & not much more. You're better off upgrading the power supply with a compatible after-market model.

You can go to a PC parts store in your area and take your chances...but they're usually more expensive then Internet sources (they've got to pay for their brick-n-mortar store overhead).

Here's a link for a very inexpensive replacement 400W power supply for your Dell Dimension 5100:

http://www.affordablesurplus.com/dell-5100-5150-power-supply.asp

This particular site offers $8 Flat-rate shipping & a 1 year warranty. Your power supply is only $49.99 - you might be able to find it cheaper elsewhere, but that's the best I could find with a quick Google search.

If my answer helped you, please provide feedback :-)

Good luck!
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