Question about Brother IntelliFAX 2900 Plain Paper Laser Fax

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Intellifax 2900 I have a black line on all incoming faxes. How do I clean this fax machine?

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  • cpick Feb 29, 2008

    Thank you for the help, that fixedx the problem!

  • cpick Feb 29, 2008

    Thank You for your help!

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One of the most common causes of black lines on the 2800/2900's is the drum charge wire being contaminated. Remove the drum/toner unit from the machine, and look for a bluish/purple "slider thingy" on the unit. This can be slid back and forth from side to side of the print cartridge (on the 2800's it's on the underside of the unit... I'm not sure where it is on the 2900), and will clean the charge wire that causes a lot of black lines on the prints. Slide it back and forth 4 or 5 or 7 times or so, and then try printing something after your done. See if that helps.

Posted on Feb 29, 2008

  • James Mastrine
    James Mastrine Feb 29, 2008

    Glad to be of service. I would mention that if the lines return often that causes a need to continually do the cleaning thing, or it gets to the point that it quits being effective, you may just need to replace the drum unit even if the machine isn't calling for one.

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